Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jonathan McMahan

Kingwood,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Coordinator

GFL Environmental USA
04.2023 - Current
    • Collaborated with area managers to evaluate needs and optimize operational plans.
    • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
    • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
    • Boosted productivity by establishing effective communication channels between departments.
    • Provided direction and guidance to internal teams in order to achieve targets.
    • Tracked invoice metrics such as volume, cycle-time, accuracy rate using spreadsheets or custom software applications; used findings in regular reporting updates to management about the effectiveness of invoice processing strategies.
    • Reduced invoice discrepancies by meticulously verifying information and promptly addressing errors.
    • Streamlined invoice processing by implementing efficient data entry techniques and software tools.
    • Enhanced team productivity with diligent cross-checking of invoice details and collaborative problemsolving.
    • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
    • Performed data entry and completed proper paperwork.
    • Completed physical inventory counts each month.
    • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Project Superintendent

Ronco Utilities
07.2017 - 03.2023
    • Established effective communication among team members for enhanced collaboration and successful project completion.
    • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
    • Planned, designed, and scheduled phases for large projects.
    • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
    • Achieved project deadlines by coordinating with contractors to manage performance.
    • Prepared and submitted project invoices for review and approval.
    • Ensured accuracy in billing processes by reviewing invoices and correcting discrepancies promptly.
    • Displayed strong attention to detail while performing daily tasks, resulting in high-quality work output.
    • Collaborated with team members on complex projects requiring cooperation across departments.
    • Supervised field crews to maximize quality and work efficiency.
    • Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
    • Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
    • Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.

Electrical Technician

NRG Manufacturing
02.2015 - 12.2018
  • Terminating wires
  • Properly crimping wires
  • Reading schematics
  • Some troubleshooting and diagnostics
  • Running cable as needed
  • OSHA compliance
  • Very neat and organized work
  • Installed electrical conduit and wiring for power, controls, and lighting.
  • Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
  • Tested wiring and other system parts for electrical flow and function.
  • Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.

Installer

The Fire Box Inc
09.2012 - 02.2015
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Operated tools, equipment, and machinery according to safety standards.
  • Maintained a clean and organized work environment for better customer experience.
  • Enhanced customer satisfaction by installing fireplaces efficiently and accurately, adhering to safety standards.
  • Maintained a safe work environment by strictly following industry regulations and guidelines for fireplace installations.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

New Caney High School
New Caney, TX
2012

Skills

    • Scheduling Management
    • Customer Invoicing
    • Process Implementation
    • Project Scheduling
    • Payroll Administration
    • Operations Management
    • Project Management
      • Project planning and development
      • Professionalism and Integrity
      • Stress Tolerance
      • Financial record keeping
      • Payroll Processing
      • Proficiency in Excel, Word, Powerpoint

Certification

Valid Drivers License

Timeline

Operations Coordinator

GFL Environmental USA
04.2023 - Current

Project Superintendent

Ronco Utilities
07.2017 - 03.2023

Electrical Technician

NRG Manufacturing
02.2015 - 12.2018

Installer

The Fire Box Inc
09.2012 - 02.2015

High School Diploma -

New Caney High School
Jonathan McMahan