Jonathan Medina Delgado
Las Vegas,NV
Summary
Proven Project Manager with a track record of delivering projects on time and within budget at Southwest Geotechnical. Expert in construction managing and client relations, enhancing client satisfaction and team collaboration. Achieved significant improvements in project quality assurance and demonstrating strong leadership and risk management skills. Resourceful Project Manager with 4 years of expertise in organizing business operations, financial and project operations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
12
12
years of professional experience
Work History
Project Manager
Southwest Geotechnical
04.2020 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Prepared and submitted project invoices for review and approval.
- Prepared detailed reports on projects, ensuring transparency and alignment with objectives.
- Negotiated and managed third-party contracts related to projects with clients.
- Developed and implemented project plans and budgets to ensure successful execution.
- Developed strong relationships with clients through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Operations Manager
GeoTek
01.2019 - 04.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with contractors and clients.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and field equipment.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic contractors and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Analyzed schedules and communicated with staff about job assignments.
Staff Professional
GeoTek
04.2014 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while assisting managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance where ever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members to produce reports, final reports and geotechnical reports.
Housekeeping Floor Supervisor
ARIA Resort & Casino Las Vegas
01.2013 - 04.2014
- Implemented quality control measures for maintaining exceptional room presentation, elevating the guest experience.
- Adhered to environmentally friendly practices by implementing green cleaning initiatives throughout daily operations.
- Maintained high levels of guest satisfaction by ensuring timely completion of daily cleaning tasks.
- Optimized resource allocation through effective inventory management, reducing wastage and costs.
- Coordinated with maintenance teams for swift resolution of any repair or maintenance issues affecting guest rooms or common areas.
- Led team meetings regularly to discuss operational updates, address concerns, and reinforce company values within the housekeeping department.
- Improved cleanliness standards by implementing efficient housekeeping procedures and practices.
- Addressed guest complaints promptly, resolving issues effectively and providing appropriate solutions.
- Conducted regular inspections of all assigned areas to guarantee adherence to cleanliness standards.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Houseman
Monte Carlo Resort & Casino- Las Vegas
04.2012 - 01.2013
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Supported a positive work culture within the housekeeping department by actively participating in team meetings and offering constructive feedback when appropriate.
- Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
- Filed maintenance work order forms to notify maintenance of needed repairs.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Handled requests for extra linens, toiletries and other supplies.
- Changed bed linens and collected soiled linens for cleaning.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Education
Bachelor of Science - Civil Engineering
California State University - Fullerton
Fullerton, CA12.2011
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06.2004
Skills
- Project Management
- Construction management
- Residential construction
- Quality Assurance
- Project planning and development
- Client Relations
- Customer Relations
- Staff Management
- Budgeting and forecasting
- Project estimation and bidding
- Team Bonding
- Presentations
Accomplishments
- Founding Father of Sigma Delta Alpha Fraternity at Cal State University of Fullerton
- Played College Soccer
Languages
Spanish
Native or Bilingual
Timeline
Project Manager
Southwest Geotechnical
04.2020 - Current
Operations Manager
GeoTek
01.2019 - 04.2020
Staff Professional
GeoTek
04.2014 - 01.2019
Housekeeping Floor Supervisor
ARIA Resort & Casino Las Vegas
01.2013 - 04.2014
Houseman
Monte Carlo Resort & Casino- Las Vegas
04.2012 - 01.2013
Bachelor of Science - Civil Engineering
California State University - Fullerton
High School Diploma -
Santa Fe High School