Jonathan Melo
Richmond Hill,NY
Summary
A bilingual and rising cloud professional with extensive academic and real-world knowledge of Team development roles and AWS Cloud Infrastructure. Able to install, troubleshoot and support operating systems and applications. Recently completed 450+ hours of AWS Re/start acquiring skills in Linux, Python, EC2, S3, VPC, Cloud Security, Database, and Network. With an AWS Cloud Practitioner Certification.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Agilant Solutions
11.2023 - Current
- Performed data entry and completed proper paperwork.
- Managing and optimizing inventory systems for healthcare providers across New York, using advanced IT solutions and integrated inventory management software to ensure precise inventory levels, streamline replenishment processes, and support healthcare operations.
- Conducting comprehensive inventory audits and reconciliations, leveraging IT tools for real-time tracking and reporting to identify discrepancies, implement corrective actions, and enhance overall operational efficiency.
- Providing technical support for inventory systems, troubleshooting software issues, and ensuring seamless integration with other operational tools, while applying IT-driven best practices to improve data accuracy and process workflows in a high-stakes healthcare environment.
Package Handler
UPS
10.2022 - 02.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Census Bureau Enumerator
Census Bureau
05.2020 - 09.2020
- Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
- Increased efficiency in data entry by accurately inputting collected information into the designated database system.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Maintained accurate records of completed surveys, contact information, and other relevant data as required by the project scope.
Assistant Housing Manager
NYCHA Syep
05.2018 - 09.2018
- Improved tenant satisfaction by addressing concerns promptly and efficiently.
- Supported fellow team members during high-volume periods or when faced with challenging situations.
- Maintained high levels of professionalism while interacting with tenants, vendors, and other stakeholders daily basis.
- Provided support during property audits, ensuring compliance with housing regulations and policies.
- Utilized a ticketing system to track, manage, and complete maintenance requests, improving response times and workflow efficiency.
Education
AWS Re/Start - AWS Re/Start
Per Scholas
09.2024
No Degree - Emergency Medicine Technology
Borough of Manhattan Community College of The City University of New York
New York, NYTechnical Support Fundamentals Certification - IT
Coursera
11.2021
Skills
- Attention to Detail
- Teamwork and Collaboration
- MS Office
- Discrepancy Resolution
- Problem-Solving
- Time Management
- Virtualization Technologies
- Customer Support
- Database Administration
- Cost Management
- Cloud services
- AWS Architecture Design
Certification
- Certified Cloud Practitioner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Inventory Specialist
Agilant Solutions
11.2023 - Current
Package Handler
UPS
10.2022 - 02.2023
Census Bureau Enumerator
Census Bureau
05.2020 - 09.2020
Assistant Housing Manager
NYCHA Syep
05.2018 - 09.2018
AWS Re/Start - AWS Re/Start
Per Scholas
No Degree - Emergency Medicine Technology
Borough of Manhattan Community College of The City University of New York
Technical Support Fundamentals Certification - IT
Coursera
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