Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jonathan E Moreno

Sylmar,CA

Summary

Proven sales expert with a track record of exceeding sales quotas at Nissan,Toyota leveraging strong persuasion techniques and a professional demeanor. Skilled in building report and converting leads into satisfied customers, I excel in fast-paced environments, consistently achieving dealership standards and maximizing customer satisfaction. Self-motivated and energetic Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Car Salesperson

Hamer Toyota
05.2022 - Current
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Responded to customer enquiries via telephone and email.
  • Answered telephone and email inquiries from potential customers.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Completed registration paperwork and sales documentation.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Prepared purchased vehicles and completed final delivery checks.

New Car Sales Consultant

Nissan
03.2019 - 05.2022
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Negotiated vehicle prices and secure financing for customers.
  • Maintained compliance with all service, quality, and regulatory standards.
  • Outlined sales, warranty, and service procedures.
  • Located desired vehicles at auctions and other dealerships.
  • Demonstrated vehicles and features, and conduct test drives.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Responded to customer enquiries via telephone and email.
  • Helped build sales team for new location by training and mentoring all members.
  • Completed registration paperwork and sales documentation.
  • Prepared purchased vehicles and completed final delivery checks.

Head Chef

Aguachiles Sushi Bar
04.2017 - 03.2019
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Maintained well-organized mise en place to keep work consistent.
  • Arranged for kitchen equipment maintenance and repair when needed.
  • Hired, managed, and trained kitchen staff.
  • Placed orders to restock items before supplies ran out.
  • Obtained fresh, local ingredients to lower grocery costs.
  • Created recipes and prepared advanced dishes.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Handled and stored food to eliminate illness and prevent cross-contamination.

Assistant Restaurant Manager

Aguachiles Sushi Bar
02.2017 - 03.2019
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Managed team of up 6 restaurant staff members, maintaining exceptional customer service and quality standards.

Line Cook

Xeviches Sushi Bar
08.2015 - 04.2017
  • Grilled meats and seafood to customer specifications.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Receptionist/host

Jr Auto Sales
06.2013 - 02.2015
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

High School Diploma -

Prepa UAN
TEPIC NAYARIT
08.2014

Skills

  • Persuasion techniques
  • Goal-Oriented
  • Cold-calling
  • Building rapport
  • Sales and Marketing
  • Documentation And Reporting
  • Goal Setting
  • Sales Conversion
  • Friendly and Enthusiastic
  • Explaining Service Options
  • Issue Resolution
  • Follow-up skills
  • Professional Demeanor

Languages

Spanish
Full Professional
English
Full Professional

Interests

Being Successful in life and helping out others in need and taking care of my family

Timeline

Car Salesperson

Hamer Toyota
05.2022 - Current

New Car Sales Consultant

Nissan
03.2019 - 05.2022

Head Chef

Aguachiles Sushi Bar
04.2017 - 03.2019

Assistant Restaurant Manager

Aguachiles Sushi Bar
02.2017 - 03.2019

Line Cook

Xeviches Sushi Bar
08.2015 - 04.2017

Receptionist/host

Jr Auto Sales
06.2013 - 02.2015

High School Diploma -

Prepa UAN
Jonathan E Moreno