Team-oriented Warehouse Coordinator committed to exemplary customer service and safe work environments. Maintains secure, orderly and clean warehouse and yard and takes initiative to develop and implement systems, processes and procedures that precisely control inventory. Communicates clearly to all levels and proficiently operates inventory management software. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Coordinator
RING Container Technologies
Decatur, AL
02.2018 - Current
Managed daily operations of the warehouse including receiving, storing, sorting and dispatching goods.
Monitored order fulfillment processes to ensure accuracy and timeliness of deliveries.
Created spreadsheets, invoices and estimates with company SAP software to keep paperwork current and complete.
Assisted customers with inquiries regarding their orders or requests for information about products stored in the warehouse.
Trained new staff members on proper techniques for loading and unloading cargo safely and efficiently.
Documented actions by completing forms, reports, logs and records.
Identified potential issues that could lead to delays or errors in shipment processing and took corrective measures accordingly.
Maintained a clean and organized work area by adhering to established safety guidelines at all times.
Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
Coordinated with transportation companies for timely pickup and delivery of goods from and to designated locations.
Led warehouse improvement initiatives to advance operational efficiencies.
Supervised a team of warehouse workers to ensure proper handling of materials from receiving to shipping areas.
Received, tracked and monitored incoming shipments to ensure timely delivery of goods.
Rotated stock, placed new orders and inspected shipments, coordinating materials management throughout every stage.
Performed periodic maintenance checks on equipment used in the facility such as forklifts, pallet jacks.
Established safety protocols to be followed when operating machinery or moving heavy loads within the warehouse.
Informed upper management or department heads of items loaded or problems encountered.
Held staff meetings to share project information and address specific issues.
Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Operator (2nd Shift Supervisor)
Jemison Metals
Decatur, AL
05.2016 - 01.2018
Taught new employees machine operation techniques and important business procedures.
Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
Documented daily production results accurately and completely.
Inspected finished products to verify conformity to quality standards.
Checked product quality against specified standards at each stage of production process.
Performed routine maintenance on equipment to ensure optimal performance.
Conducted regular inspections of machinery to identify any potential issues or malfunctions.
Troubleshot and diagnosed equipment malfunctions to minimize downtime.
Assisted in the setup of production lines according to customer specifications.
Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste.
Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
Calibrated machines to adhere to quality standards and maintain required productivity levels.
Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
Met or exceeded target for on-time customer shipments.
Received incoming shipments and reviewed contents against purchase order for accuracy.
Reviewed customer complaints and took corrective action when necessary.
Initiated disciplinary actions when necessary while utilizing progressive discipline techniques whenever possible.
Coordinated with other shifts to ensure smooth transition of tasks between shifts.
Developed and implemented effective strategies for problem resolution on the 2nd shift.
Conducted weekly meetings with 2nd shift staff to review processes and procedures.
Assisted in training new employees on proper operation of equipment and processes.
Resolved conflict between personnel in a professional manner while maintaining a positive work environment.
Analyzed data from production reports in order to develop solutions that increase efficiency on the second shift.
Monitored employee performance, attendance, and productivity to ensure daily goals were met.
Coached and mentored employees to develop and enhance career skills.
Scheduled staff work assignments, rotations and overtime.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Reviewed individual employee performance to correct issues and enhance productivity.
Created SOPs and documented system, planning criteria and procedures.
Developed and implemented significant process improvements to enhance department quality and throughput.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Partnered with human resources on training compliance and performance progression methodologies.
Delegated tasks to multiple employees while maintaining efficient workplace.
Enforced company policies, answered coworkers' questions and trained new personnel.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Directed and supervised team of 15 employees in daily operations.
Monitored employee productivity to provide constructive feedback and coaching.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Production Control Coordinator
Toyota Motor Manufacturing Alabama
Huntsville, AL
11.2012 - 04.2016
Conducted regular audits of physical inventories to maintain accurate records of stock levels.
Identified opportunities for improving operational efficiency through process improvement strategies.
Maintained accurate records of all deliveries, orders and returns.
Provided support in planning, organizing, controlling and monitoring daily manufacturing operations.
Worked closely with other departments to ensure smooth flow of production activities.
Planned and monitored material movement in production cycles.
Filled out routine paperwork about staffing, output and inventory control.
Completed shipping information and delivery date input.
Used daily system logs to document production information, discussing issues with management.
Received incoming shipments and reviewed contents against purchase order for accuracy.
Learned and followed safety and emergency procedures.
Followed established safety procedures while operating machinery and working around hazardous materials.
Met deadlines for completion of assigned tasks efficiently and effectively.
Reported failures, malfunctions or wear issues on equipment to supervisor.
Maintained production and quality documentation.
Taught new employees machine operation techniques and important business procedures.
Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
Checked product quality against specified standards at each stage of production process.
Ensured that all materials used were up to standard and free from defects.
Education
High School Diploma -
Austin High School
Decatur, AL
05-2002
Accomplishments
SQF Certified 2020
Certification
Forklift
Clamp
Timeline
Warehouse Coordinator
RING Container Technologies
02.2018 - Current
Operator (2nd Shift Supervisor)
Jemison Metals
05.2016 - 01.2018
Production Control Coordinator
Toyota Motor Manufacturing Alabama
11.2012 - 04.2016
High School Diploma -
Austin High School
Forklift
Clamp
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