Jonathan Moton
Birmingham
Summary
Dynamic Senior Sales Executive with AT&T, recognized for driving revenue growth through strategic planning and client relationship management. Expert in sales forecasting and team development, successfully enhancing customer engagement and loyalty. Proven track record in implementing effective sales strategies that significantly improved customer satisfaction and retention.
Overview
18
18
years of professional experience
Work History
Senior Sales Executive
AT&T
11.2020 - Current
- Led strategic sales initiatives, enhancing customer engagement and driving revenue growth.
- Developed tailored solutions for clients, fostering long-term relationships and loyalty.
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
- Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly.
Sales Manager
AT&T
09.2017 - 11.2020
- Led sales teams to achieve quarterly targets through strategic planning and effective resource allocation.
- Developed training programs to enhance team performance and product knowledge, fostering professional growth.
- Analyzed market trends and customer feedback to drive product development and improve service offerings.
- Implemented sales strategies that increased customer satisfaction and retention rates across key demographics.
Assistant Manager
AT&T
07.2015 - 08.2017
- Led team to achieve sales targets through effective coaching and performance management.
- Mentored junior staff, fostering professional development and strengthening team dynamics.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Sales Ambassador
AT&T
07.2013 - 07.2015
- Developed strong product knowledge to enhance customer interactions and drive sales.
- Collaborated with team members to achieve sales targets and improve performance.
- Trained new staff on sales techniques, customer service standards, and product offerings.
- Collaborated with marketing team to create and implement promotional campaigns.
- Worked with team to achieve sales goals for products.
- Developed a company wide system to mitigate the risk associated with attrition.
Sales Associate
AT&T
03.2007 - 07.2013
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted customers with product selection, enhancing overall shopping experience and satisfaction.
- Maintained comprehensive knowledge of products and services to provide accurate information to customers.
- Operated point-of-sale systems, ensuring smooth transactions and accurate financial reporting.
Education
Bachelor of Arts - Finance
Strayer University
Birmingham, ALSkills
- Sales development
- Client relationship management
- Negotiation expertise
- Relationship selling
- Sales presentations
- Sales forecasting
- Strategic planning
- Team development
- Competitive analysis
- Sales coaching
- Client account management
- Territory management
- Pipeline management
- Project oversight
Timeline
Senior Sales Executive
AT&T
11.2020 - Current
Sales Manager
AT&T
09.2017 - 11.2020
Assistant Manager
AT&T
07.2015 - 08.2017
Sales Ambassador
AT&T
07.2013 - 07.2015
Sales Associate
AT&T
03.2007 - 07.2013
Bachelor of Arts - Finance
Strayer University