Jonathan Moyd
Jacksonville,FL
Summary
Versatile Department Manager recognized for providing exceptional leadership and guidance to employees. Responsible and dependable professional with 15+ years of comprehensive experience overseeing staff, conducting training and implementing strategies. Familiar with successful training methodologies and industry developments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Hospital Corpsman
US Navy
Jacksonville, FL
03.2005 - Current
- Performed daily medical assessments of patients and recorded vital signs.
- Assisted physicians in the diagnosis, treatment and management of patient care.
- Provided emergency medical care to personnel on board ships.
- Conducted physicals for new recruits and provided health education.
- Prepared medications as prescribed by physicians and administered them to patients.
- Inventoried, stored, prepared and dispensed pharmaceutical supplies.
- Managed immunization programs for military personnel.
- Assisted with laboratory testing procedures such as blood counts, urinalysis and phlebotomy.
- Maintained accurate records of patient treatments and medications administered.
- Ensured compliance with infection control protocols within the hospital setting.
- Instructed junior staff members on proper clinical practices and procedures.
- Compiled data from patient interviews for use in medical research projects.
- Developed therapeutic plans based on individual patient needs.
- Evaluated effectiveness of treatments by observing changes in patient condition.
- Coordinated scheduling of appointments for assigned caseload of patients.
- Established strong relationships with other healthcare professionals.
- Participated in continuing education courses to stay abreast of advances in medicine.
- Counseled patients about lifestyle modifications to improve their overall health outcomes.
- Adhered to all safety regulations while providing quality care to patients.
- Administered medications and immunizations.
- Performed both emergency and routine medical procedures in high-pressure environments.
- Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
- Facilitated patient care by performing examinations and administering treatment.
- Maintained health records for marine platoons.
- Scheduled patient follow up-appointments to monitor injuries or illnesses.
- Performed medical duties for preventive and unscheduled care by conducting lab work, x-rays, phlebotomy and IV fluid administration.
- Determined extent of injuries and illnesses to establish treatment priorities.
- Cleaned medical tools regularly to comply with sanitary guidelines.
- Responded immediately to emergency calls to confirm best possible treatment.
- Communicated with nurses and emergency service personnel to get patients immediate care.
- Performed preliminary exams to determine diagnosis and provide medical treatment.
- Built and fostered emotional connections with soldiers to reduce anxiety.
- Strapped immobile or disabled patients to stretchers for easy transport to medical tent.
- Performed eye exams, dental inspections and physical exams to promote full-body health.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Interviewed patients to obtain medical history and details on current issues.
- Administered first aid treatment or life support in prehospital settings.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Calmed patients by carefully explaining each step and remaining composed.
- Bandaged wounds and determined necessity for stitches or sutures.
- Positioned patients in preparation for treatment and transport.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Collaborated with medical personnel to quickly treat and transport patients.
- Explained medical terminology in non-complex terms o patients.
- Evaluated illnesses or injuries to establish and prioritize medical procedures.
- Reported infectious disease cases to appropriate medical authorities.
- Suctioned airways to clear obstructions and help patients breathe.
- Performed CPR and used defibrillator on cardiac patients.
- Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular performance reviews to monitor progress of individual employees.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Developed promotional campaigns to increase brand recognition in target markets.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
- Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Provided technical support as needed when troubleshooting issues related to equipment or software.
- Reviewed existing processes regularly for potential opportunities for automation or efficiency gains.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Participated actively in strategic planning sessions with top executives from different divisions.
- Followed safety protocols and company processes and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Performed opening and closing duties as part of management team and handled cash management.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality and conformance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Analyzed business performance data and forecasted business results for upper management.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
High School Diploma -
Trinity Christian Academy
Jacksonville, FL05-2003
Skills
- Schedule Management
- Staff Management
- Customer Relations
- Project Management
- Project Planning
- Compliance Monitoring
Accomplishments
- 4 Navy and Marine Corps Achievement Medals
- 3 Afghanistan Campaign Medals
- 1 Iraq Campaign Medals
- 8 Good Conduct Medals
- 1 Humanitarian Medal
- 2 North Atlantic Treaty Organization Medal
- 4 Overseas Campaign Medals
Certification
- Lean Sigma White Belt
Timeline
Hospital Corpsman
US Navy
03.2005 - Current
High School Diploma -
Trinity Christian Academy