Highly motivated leader, teacher, and motivator with experience in customer service, project management, and sales. Master's educated, adaptable, and able to learn new skills quickly. Excellent reputation for problem-solving and improving consumer experience.
Overview
22
22
years of professional experience
Work History
Director of Music Ministries
Dundee Presbyterian Church Director Of Music
Omaha, NE
08.2014 - Current
Conduct Dundee Chancel Choir and coordinate musical activities at church Recruit volunteer members for musical ensembles and promote retention
Lead music staff, including praise band leader, organist, bell choir conductor, pianist, and audio-visual staff
Analyzed revenue and program cost data to determine budget priorities.
Director of all social media and church marketing
Worked flexible hours; night, weekend, and holiday shifts.
Director of audiovisual activities at church, including projectors, streaming, podcast, social media, videography, and website
Built production studio for podcasting and videography
Lead Marketer for 6 million plus Capital Campaign Project
Identified and recruited potential volunteer workers
Real Estate Agent
Berkshire Hathaway Home Services
Omaha , NE
09.2014 - Current
Help clients buy and sell homes, use social media and websites for marketing
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards and cold calling.
Advertised client properties through websites, social media and real estate guides.
Teacher
Advertised client properties through websites, social media and real estate guides
Developed and maintained relationships with clients through networking, postcards, and cold calling
Communicated with clients to understand property needs and preferences
Reviewed market research data and changed sales plans accordingly
Assisted clients in financial planning for purchase
Assistant Choir Director
Ankeny Centennial High School
Ankeny, IA
08.2013 - 08.2014
Taught 10-12th grade vocal music and show choir, recruited 8th and 9th graders to join high school concert choir and show choir, coordinated daily activities for 200 students and 50 parent volunteers
Learned new skills and applied to daily tasks to improve efficiency and productivity
Director of Music
Maplewood United Methodist Church
Omaha, NE
09.2011 - 08.2013
Conducted adult choir and coordinated all music ensembles and activities
Recruited new choir members
Graduate Teaching Assistant, •Assistant
University of Nebraska at Omaha
Omaha, NE
08.2011 - 08.2013
Conductor of all major choral ensembles including facilitation of all travel, attendance, and grading
Assisted in teaching advanced choral conducing and conductors chorus
Coordinated Band, Orchestra, Choir Festival (BOCH Festival) for 400 students and teachers; coordinated Middle School Honor Choir for 150 students and teachers; coordinated UNO Show Choir Competition for 4,000 students and teachers
Recruited music majors and recruited college students to join vocal ensembles
Kept abreast of latest developments in field, both academically and through applied skill
Led courses independently with minimal oversight from professors
Vocal Music Teacher
Norfolk Catholic School
Norfolk, NE
07.2010 - 07.2011
Taught 4th- 6th-grade general music, conducted three 7th- 12th grade choirs, directed two show choirs, gave voice lessons, taught music theory, prepared students for honor choir auditions and district music contest, recruited new choir members- grew choir from 40 to 70 members in one year.
Attended department meetings and collaborated with other fine arts teachers.
Scheduled shows and performances by theschool calendar.
Customer Service Representative
Marriott Call Center
Omaha, NE
01.2007 - 04.2008
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Associate
Office Max
Omaha, NE
12.2002 - 07.2010
Assisted customers with product selection
Trained new associates on the cash register and sales floor
Engaged with customers to build rapport and loyalty
Prepared merchandise for sales floor by pricing or tagging
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
Increased sales by offering advice on purchases and promoting additional products
Education
Master of Music - Conducting
University of Nebraska At Omaha
Omaha, NE
05.2013
Bachelor of Music Education - Voice
University of Nebraska At Omaha
Omaha, NE
05.2010
Skills
Sales Promotion
Market Tracking and Research
Adaptability and Flexibility
Financial History Reviews
Social Media Digital Marketing
Teacher
Motivator
Self Starter
Presenting
Hardworking
Continuous Improvement
Ability To Troubleshoot
Action Planning
Customer Management
Persuasion Skills
Ability To Manage
Timeline
Real Estate Agent
Berkshire Hathaway Home Services
09.2014 - Current
Director of Music Ministries
Dundee Presbyterian Church Director Of Music
08.2014 - Current
Assistant Choir Director
Ankeny Centennial High School
08.2013 - 08.2014
Director of Music
Maplewood United Methodist Church
09.2011 - 08.2013
Graduate Teaching Assistant, •Assistant
University of Nebraska at Omaha
08.2011 - 08.2013
Vocal Music Teacher
Norfolk Catholic School
07.2010 - 07.2011
Customer Service Representative
Marriott Call Center
01.2007 - 04.2008
Sales Associate
Office Max
12.2002 - 07.2010
Master of Music - Conducting
University of Nebraska At Omaha
Bachelor of Music Education - Voice
University of Nebraska At Omaha
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