Jonathan Murray

Work History

Upland Software, Panviva

04.2017 - 05.2023

Managed a key territory with 80% of Panviva ARR
Responsible for net new and existing expansion ARR through the SAAS knowledge management and performance support platform
Collaborating with a team of presales technical engineers, business development team members, and both internal and external partners
Key Accomplishments:
FY2022 % of Plan-160% o $1.7 million Booked ARR o Managed Government Standardized book of business for 1.5 million ARR o accounted for over 80% of global new business revenue in FY2022 $750 plus from 14 net new logo accounts closed 420 plus from growth accounts
FY2021- 180% of plan- $850k in Revenue Generated
FY2020- 170% of plan- 650k in Revenue Generated
Covid-19 Quarter 4 numbers- 7 net new logos and closed $700k in business
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Managed accounts to retain existing relationships and grow share of business.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Created and implemented new business opportunities by utilizing strategic networking strategies.
Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.

Applause

02.2016 - 04.2017

Role including landing and expanding within enterprise accounts
Multiple-stakeholder strategic sales approach to maximize value for all parties
Catered specific messaging to various members of the customer’s team to find up-sell and cross-sell opportunities
Sales process management with all departments, including presales engineering, customer success, business development, and delivery, to ensure success
Key Accomplishments:
145% quota achievement
President’s Club Award Winner 2016
Closed over $500,000 Net New Business
Closed over $400,000 expansion business
Renegotiated contracts with expiring accounts to continue relationships with current company clients
Acquired extensive sales data, analyzing inventory and sales trends to predict company production
Liaised between the parent company and independent distributors
Generated leads through networking, cold calls, and industry connections
Stayed current on company offerings and industry trends
Reviewed orders and client requests to streamline delivery services and resolve material shortages
Utilized customer relationship management systems to document client interactions
Contributed to team objectives in a fast-paced environment
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends

DYN, Performance and Technology

02.2015 - 01.2016

DYN is the worldwide Internet Infrastructure as a Service (IaaS) leader, powering Managed DNS and Email Delivery for over four million enterprise clients, small businesses, and home users
My role includes providing technology solutions to infrastructure/technology leaders within online businesses to improve performance, maximize security and optimize end-user experience
Key Accomplishments:
Year to date 115% quota achievement
Account Executive of the month August 15, October 15
Generated highest annual revenue account year to date- $180,000
DebMed- Territory Sales Manager / Hand Hygiene Monitoring Device – Florida
Strengthened customer relationships with proactive and collaborative approach to managing needs.

DebMed

01.2013 - 02.2014

Execute the successful launch of the new DebMed Group Hand Monitoring Program while working in collaboration with the existing DEB core industrial sales team, distributors, and the DEBMED leadership team
Key Accomplishments:
105 % of quota for 2013
Generated $945,000 in revenue
Achieved sales bonus for twelve straight months
Top performing representative companywide with the largest contract signed for 2013

Canon Business Solutions

03.2011 - 01.2013

Outside document and professional services sales representative providing hardware and software solutions
Responsible for managing and maintaining existing customers, while discovering new business opportunities using a consultative sales approach to find areas for process and financial improvement
Key Accomplishments:
100% Quota Accomplishment in 2011
Top Branch Performer Quarter 3 2011, Quarter 1, July-August
Ninety-six percent Quota accomplishment in 2012
450,000 new revenue generated

IKON Office Solutions/RICOH

05.2008 - 03.2011