Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
JONATHAN NASZNIC

JONATHAN NASZNIC

Hartford,CT

Summary

Results-driven sales leader with a proven history of exceeding targets, acquiring new customers, and maintaining high-value relationships in SaaS, real estate, luxury travel, and entertainment sectors. Expertise in market analysis, strategic planning, and program management. Adept at driving portfolio growth and leading high-performing teams to deliver exceptional results in dynamic environments.

Overview

12
12
years of professional experience

Work History

Operations Manager

Topline Rental
10.2023 - Current
  • Full control and managerial responsibilities of day-to-day operations for ~$2M in heavy equipment rentals
  • Identify and resolve unauthorized, unsafe, or ineffective practices. Established many new processes with focus towards efficiency, inventory, scheduling and equipment maintenance.
  • Establish positive and effective communication among staff (ownership, mechanics and clients) while demonstrating leadership responsibilities, reducing miscommunications and lost business.
  • Direct initiatives to improve work environment, company culture and overall business strategy.
  • Led hiring, onboarding and training of new hires.

Special Projects Account Executive

Vacasa
01.2022 - 12.2022
  • Tailored targeted outreach to property owners for management services across East Coast - all leads self generated and prospected with full cycle responsibilities
  • Collaborated with internal teams to identify opportunities, plan and execute portfolio growth utilizing local operations and support staff to ensure owner satisfaction and onboarding
  • Welcomed homes in Cape Cod, MA., Ocean City, MD, and Jacksonville Beach, FL into portfolio

Manager of Business Development- Founding AE

Showingly
05.2020 - 12.2021
  • Employee #6 with full operational control of developing and launching GoToMarket strategies for this open platform real estate application, streamlining the home showing process
  • Created and launched a brand strategy inclusive of communications and content around unique mission, vision, values, audience identification and creative representation
  • Welcomed 2,384 'early adopters' including Brokerages, Listing Agents, Showing Assistants and new potential Home Buyers across AZ, CO, MA and TN
  • Implemented and constructed landscape of asset tools including Salesforce, Hubspot, Nextiva and MongoDB focusing on lead generation, active user data and customer relationship management
  • Continuously adjusted appropriate cadences, email templates and outbound messaging
  • Hired, trained, developed and held weekly 1:1's with 8 direct report

Sales Director

Oneflight International
12.2020 - 06.2021
  • Experienced in luxury private aviation sales, with a focus on lead generation, high-volume sales pipeline management, and relationship building with ultra-high-net-worth individuals. Proven track record in qualifying and closing leads, often remotely, to meet and exceed revenue targets ($300K+). Skilled in identifying client needs, overcoming objections, and providing personalized aviation solutions. Comprehensive knowledge of aircraft types, competitor landscapes, and the private aviation market, paired with a commitment to exceptional, customer-focused service.

Regional Director

Inspirato
03.2019 - 03.2020

Organization severely effected by Covid-19 and headcount reduction of ~150 employees.

  • Individual contributor to a team of three with the largest territory goal in the organization Responsible for warm outreach, discovery, demos and execution of new Membership and Pass Subscriptions in Chicago, Detroit, Indianapolis, Toronto and surrounding suburbs
  • Successfully closed 61 units, resulting in Gross Revenue of $1,193,894 and 104% to quota for 2019
  • Completed monthly territory visits- planning and creating sales events for prospective members and existing clients
  • Experienced new product launch (Inspirato Pass), revolutionizing and disrupting the travel industry through no nightly rates, fess, or taxes
  • Volume-driven sales style; a true expert in building a pipeline through highly skilled reporting and proficiency in Salesforce Lightning
  • Mentored Regional Managers outside team in an effort to train and prepare others for promotions
  • Passion for career and personal development-leading by example with an 'Always Be Growing' mindset

National Account Executive

Choice Screening
11.2016 - 03.2019
  • Sold SaaS background screening services on a National scale in addition to Drug Screenings, Motor Vehicle records and I-9/E- Verify solutions
  • Managed the sales process including pricing proposals, web-demos, in person presentations, RFP process and execution of Client Agreements
  • Negotiated product pricing while also up-selling existing clientele
  • Actively maintained customer service responsibilities with direct point of contact for current clients- providing updated ETA's and new user training
  • Secured new business via cold calling, referrals, and networking events while representing Choice Screening at HR specific trade-shows in Atlanta, New Orleans, Los Angeles, San Diego and Chicago

Account Executive

Colorado Avalanche Kroenke Sports & Entertainment
03.2013 - 10.2016
  • Responsible for season, partial, and group ticket offers through B2B accounts, single game buyers and previous clients to build brand value through current ticket promotions and generated 1.4M in total ticket sales
  • Led all Account Executives (1st of 8) for 2016-17 with $430K prior to non-playoff season, while renewing accounts at 90% for previous campaigns and 140% to quota
  • Actively sold and serviced over 600 current member accounts through point of contact, in game visits, renewals and customer service request
  • Attended a minimum annual amount of 25 trademark events while making at least fifty outbound calls per day
  • Actively maintained daily activities of 80+ inbound and outbound calls while mastering account management responsibilities
  • Conducted face-to-face meetings during sporting events and off season to engage in customer satisfaction and promote season ticket packages
  • Generated $84,000 in first three months of employment to be promoted from an Inside Sales Representative to an Account Executive

Education

Business Administration - Marketing

University of Rhode Island
Kingston, RI
01.2010

Private Pilot - Student Pilot

ATP Flight School
Hartford, CT

Skills

  • Sales & Business Development: Strategic sales planning, lead generation, full-cycle execution and exceeding quota obtainment
  • Customer Relationship Management: Fostering exceptional customer experiences, managing high-performing teams, and implementing effective service strategies to drive satisfaction and retention
  • Tools & Technologies: Salesforce, HubSpot, MongoDB, Nextiva, LinkedIn Premium, and others
  • Leadership: Department development, Team training, and individual mentorship
  • Key Competencies: Negotiations, CRM, client relationship management and retention

Timeline

Operations Manager

Topline Rental
10.2023 - Current

Special Projects Account Executive

Vacasa
01.2022 - 12.2022

Sales Director

Oneflight International
12.2020 - 06.2021

Manager of Business Development- Founding AE

Showingly
05.2020 - 12.2021

Regional Director

Inspirato
03.2019 - 03.2020

National Account Executive

Choice Screening
11.2016 - 03.2019

Account Executive

Colorado Avalanche Kroenke Sports & Entertainment
03.2013 - 10.2016

Business Administration - Marketing

University of Rhode Island

Private Pilot - Student Pilot

ATP Flight School
JONATHAN NASZNIC