Jonathan Naumann
Seattle,WA
Summary
Professional individual with excellent communication skills. Experienced in event setup, logistics, and problem solving. Highly organized and detail-oriented with the ability to manage multiple tasks simultaneously. Successful in creating an environment of trust and respect with people and staff. Passionate about teaching fundamentals, instilling discipline and emphasizing the importance of sportsmanship. Well-rounded and committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target
Woodinville, WA
03.2024 - 06.2024
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Provided product knowledge to customers on the features and benefits of products.
- Answered customer inquiries regarding store policies and procedures.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
Assistant Basketball Coach
Salmon Bay K-8
Seattle
10.2019 - 02.2020
- Displayed knowledge of rules and regulations while coaching basketball teams
- Monitored athletes' academic progress, ensuring they maintained satisfactory grades.
- Showed expertise in developing strategies for both offensive and defensive plays
- Provided guidance to student athletes regarding academics, athletics, personal issues.
Education
University of Washington-Bothell
Skills
- Preparing for Events
- Guest Relations
- Stress Tolerance
- Customer Service
- Customer Inquiries
- Current Events
- Supply Organizing
- Staff Assistance
Awards
- Tennis Teammate of the year 2021-2022
- Tennis Teammate of the year 2022-2023
Volunteer Experience
- 09/01/2022, 09/01/2022, Event Assistant, UW Bothell, Bothell, WA, Actively monitored event progress to maintain quality standards and troubleshoot any issues that arose.
- 06/01/2022, 06/01/2024, Course Marshal, UW Bothell, Bothell, WA, Managed guest lists and registration processes while ensuring accuracy of information., Greet and welcome sponsors and donators to the school of Business, Work with current Business students with whatever was needed, Coordinated with outside vendors for supplies needed on the course such as flags, cups, signs., Help redirect traffic away from runners and participants, Help organize and set up stands for sponsors
Affiliations
- VP of Scholarships and Awards for Delta Sigma Phi
Timeline
Guest Advocate
Target
03.2024 - 06.2024
Assistant Basketball Coach
Salmon Bay K-8
10.2019 - 02.2020
University of Washington-Bothell