Jonathan Negron
Casselberry,FL
Summary
Results-driven and dependable professional with proven ability to exceed targets. Committed to leveraging strong communication skills, tech-savviness, and a keen eye for detail to enhance customer engagement.
Overview
3
3
years of professional experience
Work History
Door-to-Door Sales Representative
His & Hers Roofing
02.2024 - 10.2024
- Conducted door-to-door sales, effectively presenting roofing services to potential clients and converting leads into sales.
- Developed strong interpersonal relationships with customers, leading to an increase in sales within the assigned territory.
- Demonstrated resilience and adaptability in a competitive environment, consistently meeting and exceeding sales targets.
- Completed about 20 follow-up appointments daily to connect with warm leads.
Customer Service Representative
Hinduja Global Solutions, HGS
01.2023 - 02.2024
- Delivered high-quality customer service by addressing inquiries, resolving issues, and providing product information to enhance customer satisfaction.
- Maintained up-to-date knowledge of product and service changes.
- Exhibited high energy and professionalism when dealing with clients and team members.
- Utilized CRM software to track customer interactions, ensuring a seamless follow-up process.
- Identified opportunities for upselling products based on customer feedback and preferences, contributing to increased sales.
RMA SUPERVISOR
WinIt America
07.2021 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Gathered, organized and input information into digital database.
Education
Associate of Science - Cyber Security
Devry University
Chicago, IL06-2025
Skills
- Dependable: Consistently meets deadlines and maintains a strong work ethic
- Tech Savvy: Proficient in CRM software and Microsoft Office Suite; quick to learn new technologies
- Detail-Oriented: Strong attention to detail, ensuring accuracy in sales documentation and reporting
- Effective Communicator: Excellent verbal and written communication skills, capable of building rapport with customers
- Upselling Abilities: Skilled in identifying customer needs and suggesting complementary products to increase sales
- Problem Solver: Adept at analyzing customer challenges and proposing effective solutions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Door-to-Door Sales Representative
His & Hers Roofing
02.2024 - 10.2024
Customer Service Representative
Hinduja Global Solutions, HGS
01.2023 - 02.2024
RMA SUPERVISOR
WinIt America
07.2021 - 01.2023
Associate of Science - Cyber Security
Devry University