Jonathan Nelson
Temple,TX
Summary
Versatile Field Medical Service Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Field Service Technician
Capital Dental Equipment
01.2022 - Current
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Tested systems using manufacturer calibration tools and dosimeters, noting issues and completing preventive maintenance on panoramic x-ray systems.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Psychological Operations Specialist
United States Army Reserve
07.2015 - Current
- Influence target audiences to achieve specific results
- Evaluate and analyze current intelligence data
- Teach classes on Army common and individual tasks, training between 10-60 soldiers at a time
- Conducts preventive maintenance on systems to include; computer, audio equipment, weapons, and vehicles
- Collaborate with other units to achieve area of operations goals
Field Service Technician
The Device Doctor
07.2017 - 01.2022
- Repair and Maintain all forms of dental equipment, including; chairs, delivery units, vacuum pumps, air compressors, intraoral and panoramic x-ray, and sterilizers
- Conducted State testing and office compliance for dental x-ray systems(TX)
- Installed dental equipment and trained staff on proper usage there of.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Biomedical Equipment Technician Intern
Carl R. Darnall Army Medical Center
05.2017 - 08.2017
- Inspected 20 GE CareScape B450 Monitors in response to possible network security breach in regards to wannacry ransomware
- Tested 15 Hospira Plum 360 for a potential manufacturer defect in accordance with federal alert message
- Assembled and conducted acceptance PM’s for 8, Welch Allyn 6000 vital signs monitors
- Conducted preventive maintenance on GE 450 and 850 patient monitors
- Worked on Steris sterilizer units in central sterilization
- Used DMLSS medical equipment inventory tracking database
- Maintained customer relationships by applying good verbal communication skills
- Performance Assurance tests on Hospira Plum 360 infusion pumps
- Used DMLSS medical equipment inventory tracking database
Cashier
Whataburger
04.2017 - 08.2017
- Customer Service
- Clean and maintain equipment
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
System Crew Member
United States Army
07.2005 - 07.2015
- Assisted in maintaining 100% accountability of over $3.8 million worth of government equipment
- Displayed technical and tactical excellence allowing his crew to be ranked 2nd out of 18 launchers in best-by-test competition
- Used PowerPoint to develop an extensive training program resulting in 12 Soldiers receiving first time go's
- Conducted thorough maintenance of the HIMARS launcher loader module including hydraulic, computer, and mechanical, components resulting in a fully mission capable fire control system during 7 month deployment to UAE
- Interpreted computer codes to assist with system troubleshooting
Education
Associates - Biomedical Equipment Technology
Texas State Technical College
Skills
- Mechanical and electrical safety
- Healthcare regulatory compliance
- Preventive maintenance
- Customer relations
- Interpret electrical schematic diagram
- Medical equipment management programs
- Documentation and reporting
- Hand/Power tools knowledge
- Ability to work in high stress environments
- Repair electronic/medical devices
- General Biomedical Terminology
- Performance verification inspections
- Clinical engineering environment knowledge
- Time management skills
- Work independently or as part of a team
- Calibrating Systems
- Hardware and Software Installation
- Installation and Repair
Certification
Completed Army Basic Leadership Course, and Advanced Leadership Course, Valid Driver’s License
Certified Installation/ Repair technician for Panoramic Corp.
Carestream NSP Certified
RayScan Installation/ Repair Certified
Certificates
Carestream NSP
RayScan
Timeline
Field Service Technician
Capital Dental Equipment
01.2022 - Current
Field Service Technician
The Device Doctor
07.2017 - 01.2022
Biomedical Equipment Technician Intern
Carl R. Darnall Army Medical Center
05.2017 - 08.2017
Cashier
Whataburger
04.2017 - 08.2017
Psychological Operations Specialist
United States Army Reserve
07.2015 - Current
System Crew Member
United States Army
07.2005 - 07.2015
Associates - Biomedical Equipment Technology
Texas State Technical College
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