Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Norman

West Monroe,LA

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Live Video Director

ChristChurch.la
08.2022 - Current
  • Coordinated with production team, producer and director to pinpoint creative vision, determine technical needs, and devise shooting schedule.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.
  • Presented production ideas and determined creative scenarios for production and delivery.

Office Cashier

Brookshire's Grocery
03.2021 - 09.2022
  • Answered customer inquiries and clarified details regarding charges.
  • Processed refunds and exchanges in accordance with company policy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Prepared bank deposits and corporate cash shipments.

Office Assistant

J. Antonio Tramontana Law Office
12.2020 - 03.2021
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Education

Bachelor of Arts - Communications

University of Louisiana At Monroe
Monroe, LA
05.2024

High School Diploma -

West Monroe High School
West Monroe, LA
05.2021

Skills

  • Customer Service
  • Bank Deposit Preparation
  • File Maintenance
  • Cash Handling and Management
  • Verbal and Written Communication
  • Customer Complaint Resolution
  • Problem-Solving
  • Flexible and Adaptable

Timeline

Live Video Director

ChristChurch.la
08.2022 - Current

Office Cashier

Brookshire's Grocery
03.2021 - 09.2022

Office Assistant

J. Antonio Tramontana Law Office
12.2020 - 03.2021

Bachelor of Arts - Communications

University of Louisiana At Monroe

High School Diploma -

West Monroe High School

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