Jonathan Norris

With a solid foundation in business administration and an advanced skill set honed through a Bachelor degree in Business Administration, I bring over 14 years of experience in the service industry, specifically within high-growth environments. My career is highlighted by a proven ability to lead field-based teams, and drive unit growth. I have consistently demonstrated strong management and organizational skills. I have honed my capacity to guide teams towards efficient and effective outcomes while cultivating a positive and collaborative work environment. My financial acumen is complemented by hands-on experience in budget management, ensuring profitability and quality standards are met. I am adept at communicating and engaging with diverse stakeholders, always maintaining an exceptional level of interpersonal skill. I am equipped to thrive and contribute in fast-paced, dynamic environments. My background makes me a strategic fit to oversee and execute multiple projects at once.

• Highest gross sales
• Highest gross sales for a new store opening for twelve weeks running
• Trainer Of The Month
• Margaritaville Leader Of The Quarter
• Property MOD

Black Bear Diner Training Guide:

At the corporate level, my team was tasked with developing comprehensive training guides and manuals for front-of-house operations for Black Bear Diner, a new hospitality concept.

Margaritaville Critical Path Project:

Previously known as Solamar (a Kimpton property), the transition to Margaritaville required stringent adherence to the new brand standards. Leading a dedicated team, I managed the completion of over 200 critical tasks necessary for a successful opening. I delegated tasks to my management team and personally handled the more complex items. Each item was meticulously inspected and approved by me.

K1 Speed:

Developed cost sheets for both food and beverage items, and designed a comprehensive new food and beverage training manual for the entire company