Summary
Work History
Education
Skills
Languages
Timeline
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Jonathan Nunez

Cedar Hill,TX

Summary

Dynamic professional with a proven track record at Firehouse Subs, excelling in customer service and team leadership. Adept at problem-solving and decision-making, enhancing client satisfaction and operational efficiency. Demonstrated expertise in inventory management and workplace safety compliance, consistently achieving high performance and quality standards. Recognized for fostering team motivation and building strong customer relations.

Work History

Assistant Manager

Firehouse Subs
  • Assisted in daily operations and administrative tasks to support team efficiency.
  • Conducted research on industry trends to enhance strategic decision-making processes.
  • Managed scheduling and coordination of team meetings, ensuring effective communication.
  • Provided customer service support, resolving inquiries and enhancing client satisfaction.
  • Monitored inventory levels and assisted in stock management to optimize resource allocation.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Auto Glass Technician

Mr. Boss Auto Glass
  • Replaced auto glass using industry-standard tools and techniques.
  • Conducted thorough inspections to identify damages and recommend appropriate solutions.
  • Maintained accurate inventory records of glass materials and repair supplies.
  • Ensured compliance with safety protocols during all repair operations.
  • Assisted customers with scheduling appointments and explaining service processes.
  • Enhanced customer satisfaction through effective communication and quality service delivery.
  • Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
  • Accepted and processed payments for services.
  • Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
  • Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
  • Reduced vehicle downtime for clients with prompt completion of auto glass projects.
  • Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
  • Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
  • Replaced windshields and windows in vans, trucks and cars.
  • Provided mobile services, bringing convenience to customers at their preferred locations.
  • Processed returns of glass and moldings.
  • Demonstrated strong commitment to excellence by consistently receiving positive feedback from satisfied clients.
  • Discussed tint and accessories options.
  • Removed particles such as dirt and loose glass from damaged areas.

Auto Mechanic Helper

New Wave Suspensions
  • Assisted in diagnosing vehicle issues using diagnostic tools and equipment.
  • Supported mechanics in performing repairs and maintenance on various vehicle systems.
  • Maintained cleanliness and organization of workshop tools and workspaces.
  • Collaborated with team members to ensure timely completion of service tasks.
  • Learned and adhered to safety protocols while handling automotive components.
  • Observed experienced mechanics to gain hands-on experience with repair techniques.

Education

No Degree -

Cedar Hill High School
Cedar Hill, TX
01-2026

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Conflict resolution
  • Team building

Languages

Spanish
Limited Working

Timeline

Assistant Manager

Firehouse Subs

Auto Glass Technician

Mr. Boss Auto Glass

Auto Mechanic Helper

New Wave Suspensions

No Degree -

Cedar Hill High School
Jonathan Nunez