Jonathan Nunn
Frisco
Summary
Results-driven Sales Development Representative with experience in the healthcare space, previously excelling as a BDR at Tapcheck. Adept at driving outbound prospecting efforts, building strong sales pipelines, and engaging decision-makers in physician organizations, MSOs, and enterprise healthcare groups. Skilled in cold calling, email outreach, and lead qualification, with a proven track record of exceeding sales targets. Strong communicator and strategic thinker, passionate about optimizing sales processes and contributing to revenue growth. Seeking to leverage expertise in healthcare sales to generate high-value opportunities and expand market presence.
Overview
11
11
years of professional experience
Work History
Business Development Representative
Tapcheck
09.2023 - Current
- Conducting outbound prospecting through cold calls, emails, and LinkedIn outreach to generate qualified leads in the healthcare industry. Top of funnel.
- Prospect using Salesforce CRM exporting accounts into Zoom Info, Sales Navigator for account owned contact lists
- Clean Data Focus: Salesforce needs cleaning with lack of enough rev ops support, consistently enriching contacts, accounts, and leads for smoother imports/reporting.
- Represented Tapcheck at monthly industry events, engaging with HR professionals, business owners, and healthcare decision-makers to promote company solutions.
- Consistently met or exceeded sales targets, contributing significantly to annual ARR targets. In Q3 of 2024, attributed to over 50% of BDR generated revenue. Scheduled to Closed Won logo's such as CommonWealth, New Horizons Health Care as well as outside industry wins with brands such as RIA Money Transfer.
- Responsible for training 1 new BDR of every training class as well as introductory in-person interview of new candidates.
Business Development Representative
ProLion
05.2022 - 08.2023
- Prospect & Outreach: Identify and engage potential customers through outbound calls, emails and LinkedIn.
- CRM Management: Maintain accurate records of outreach activities within Salesforce, utilizing the CRM to upload CSV files into Sales Navigator for prospecting.
- Collaboration: Strategize closely with AE to penetrate accounts of all segment sizes.
- Performance: Consistently met or exceeded targets, contributing to expanding market share of new territory for ProLion in the US, coming from success in Austria/Germany
- Over 70 Demo's completed including cold call conversions with Citadel and Texas Instruments.
- Highest scheduled to closed win rate amongst BDR team
Territory Manager
BSN Sports
07.2019 - 02.2022
- Regularly engage with coaches and program directors to provide budget-enhancing solutions.
- Engage and SAP CRM's for prospecting
- Managed and maintained relationships with existing school and ISD accounts, handling equipment, supplies, and apparel orders while identifying opportunities for cross-selling and upselling.
- Fast high performing start led to pay raise promotion to apparel-based fundraising division, FanCloth.
- Presented and sold apparel-based fundraising programs, helping teams and schools increase their budgets.
- Measured by revenue generated from total dollars brought in by schools/programs. After 3 months of building pipeline, achieved 90 day goal of entering top 20% rep alongside reps with multiple years of book of business.
Sales Representative
TruGreen
07.2017 - 03.2019
- Managed high volume inbound calls, assisting customers with lawn care solutions and service inquiries.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Top 2% revenue rep paired with excellent quality service scores opened opportunity for growth
- Last year of tenure, in team lead position. Spent two days off phones a week to coach colleagues on areas of opportunities/self develop
Risk Management Operations
Kohl's Department Stores
06.2015 - 06.2017
- Calling Kohl's credit card holders on behalf of their delinquent accounts
- High paced environment, worked effectively leading to promotion to charged off time with larger bonuses.
- Recognized as the top performer in 2015 for achieving the highest site-wide scorecard, based on dollars collected and quality assurance metrics.
Customer Service Representative
Netflix
11.2013 - 12.2014
- Provided customer service to customers requiring assistance regarding various Netflix related issues such as billing and device issues
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Awarded with Q2/Q3 Top Performer Award fopr 2014
Education
Business, Marketing & Communications -
Collin County Community College
Frisco, TXComputer Engineering -
Texas Tech University
Lubbock, TX05.2013
Skills
- Cold calling
- Salesforce, Salves Navigator, Zoom Info, Orum, Outreach
- Relationship building
- Lead prospecting
- Strategic planning
- Networking skills (In - Person Events)
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Business Development Representative
Tapcheck
09.2023 - Current
Business Development Representative
ProLion
05.2022 - 08.2023
Territory Manager
BSN Sports
07.2019 - 02.2022
Sales Representative
TruGreen
07.2017 - 03.2019
Risk Management Operations
Kohl's Department Stores
06.2015 - 06.2017
Customer Service Representative
Netflix
11.2013 - 12.2014
Business, Marketing & Communications -
Collin County Community College
Computer Engineering -
Texas Tech University
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