Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Nyczaj

Henderson,NV

Summary

Skilled Senior Manager skilled in cross-functional collaboration. Optimizes processes and communication and drive results. Dedicated to continuously improving professional knowledge and business operations by applying top-notch skills.

Overview

27
27
years of professional experience

Work History

Operations Senior Manager

CarMax
Las Vegas, Nevada
06.2021 - Current
  • Management of team and processes associated with vehicle production and servicing.
  • Utilizes reports analyzes information and monitors trends to identify opportunities in the business
  • Display financial responsibility through P&L management
  • Identify opportunities to reduce waste, and identifies process improvements that are value added for Customer and associate experience.
  • Interviews, hires, trains, and promotes associates to support service operations and company growth.
  • Serves as member of senior management team. Collaborate to set strategy for the store and provides vision, direction, and motivation to team.
  • Champions and implements both Company and store initiatives for consistent execution and procedures.
  • Results customer and associate issues.
  • Facilitates and participates in meetings and conference calls.
  • Associate development

Sales Manager

CarMax
Albuquerque, New Mexico
02.2020 - 06.2021
  • Implemented process changes to streamline sales department workflow.
  • Managed daily operations of sales department, including supervision of staff members.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.

Operations Manager

CarMax
Albuquerque, NM
11.2018 - 02.2020
  • Management of team and processes associated with vehicle production and servicing.
  • Utilizes reports analyzes information and monitors trends to identify opportunities in the business
  • Display financial responsibility through P&L management
  • Identify opportunities to reduce waste, and identifies process improvements that are value added for Customer and associate experience.
  • Interviews, hires, trains, and promotes associates to support service operations and company growth.
  • Serves as member of senior management team. Collaborate to set strategy for the store and provides vision, direction, and motivation to team.
  • Champions and implements both Company and store initiatives for consistent execution and procedures.
  • Results customer and associate issues.
  • Facilitates and participates in meetings and conference calls.
  • Associate development

Service Manager

CarMax
Littleton, CO
11.2017 - 11.2018
  • Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
  • Maintained accurate records of all service requests, including resolution times and costs incurred.
  • Analyzed existing processes for potential cost savings initiatives.
  • Managed inventory levels of parts necessary for servicing customers' needs.

Line Production Manager

CarMax
Colorado Springs, CO
09.2016 - 12.2017
  • Established clear communication channels between management and staff members.
  • Identified opportunities for improvement in workflow design and implementation.
  • Implemented strategies to reduce waste while maintaining high-quality standards.
  • Created reports on productivity levels, cost analysis, and inventory status.
  • Maintained accurate records of production data such as labor costs, output, and quality control results.

Mechanical Lead

CarMax
Columbus , OH
10.2014 - 09.2016
  • Trained personnel on proper use of equipment used in manufacturing operations.
  • Performed analysis of existing systems to identify areas of improvement or potential failures.
  • Assisted in troubleshooting issues that arose during product assembly or installation stages.
  • Maintained a safe work environment by adhering to safety protocols established by the company.

Automotive Technician

CarMax
Schaumburg, IL
01.2011 - 10.2014
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Adhered strictly to company policies concerning quality control standards.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Inspected vehicle engines and other components to identify potential issues.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.

Automotive Technician

Firestone Auto Care
Elgin , IL
06.1998 - 01.2011
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Communicated effectively with customers about repair progress and costs involved.
  • Inspected vehicle engines and other components to identify potential issues.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.

Education

Degree in Automotive, Diesel, Industrial Technology - Automotive And Diesel Repair

Universal Technical Institute of Illinois
Lisle, IL
06-2001

High School Diploma -

Central High School
Burlington, IL
06-1999

Skills

  • Talent Development
  • Reporting oversight
  • Strategic Planning
  • ASE Master Certified A1-A8, L1
  • Documentation And Reporting
  • Human Resources Management
  • Operations Management

Timeline

Operations Senior Manager

CarMax
06.2021 - Current

Sales Manager

CarMax
02.2020 - 06.2021

Operations Manager

CarMax
11.2018 - 02.2020

Service Manager

CarMax
11.2017 - 11.2018

Line Production Manager

CarMax
09.2016 - 12.2017

Mechanical Lead

CarMax
10.2014 - 09.2016

Automotive Technician

CarMax
01.2011 - 10.2014

Automotive Technician

Firestone Auto Care
06.1998 - 01.2011

Degree in Automotive, Diesel, Industrial Technology - Automotive And Diesel Repair

Universal Technical Institute of Illinois

High School Diploma -

Central High School

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Jonathan Nyczaj