JONATHAN OLIVA
Huntington Station,NY
Summary
Proven Customer Service Expert with a track record of enhancing customer satisfaction at Greenfield ShopRite. Demonstrates exceptional multitasking and customer relationship building skills, significantly improving front-end efficiency. Exhibits a strong work ethic and professional demeanor, adept at money handling and team collaboration.
Overview
4
4
years of professional experience
Work History
Seasonal Team Member
Party City
Woodbury, NY
09.2024 - Current
Front End/Customer Service
Greenfield ShopRite
Huntington, NY
12.2022 - 08.2024
- Managed returns and exchanges, maintaining professionalism while adhering to company policies
- Dealing with all spoiled products that get returned and sort them out by putting them in milk crates by its proper department and dropping it off to each department towards the end of the shift
- Collecting each till and dumping it into the Revolution Machine
- Helping cashiers with any assistance that is needed (ie: price check, problems with the pin pad, entering produce products by its PLU, answering any questions that they had)
- Kept inventory very leveled at the front end displays, making it easy for customers to find popular items quickly
Crew Member
Wendys
Huntington Station, NY
12.2020 - 12.2022
- Worked front counter, drive-thru and other areas
- Took orders, prepared/bagging meals, and collected payments
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Worked well with teammates and accepted coaching from management team
- Broke down the truck everytime it would arrive weekly (for about 6 months-1 year)
Education
High School -
Huntington High School
Huntington, NY06.2022
Skills
- Strong Work Ethic
- Patience and resilience
- Customer Relationship Building
- Multitasking
- Self Motivation
- Money handling abilities
- Professional Demeanor
Timeline
Seasonal Team Member
Party City
09.2024 - Current
Front End/Customer Service
Greenfield ShopRite
12.2022 - 08.2024
Crew Member
Wendys
12.2020 - 12.2022
High School -
Huntington High School