Jonathan Olvera
Sherman Oaks,CA
Summary
Talented Automotive F&I Manager accomplished in outperforming objectives by providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination, closing VSC/Back-End Product and funding. Offers great time management, organization and task prioritization skills for excellent CIT, fast funding and paperwork. Expertise transforming finance and contract processing into more streamlined, profitable and focused operation. Skilled on phone at building long-lasting and productive relationships with customers and financial representatives. Experienced performance leader well-versed in finance requirements, standards and best practices. Adept at funding loans, enhancing revenue, working with Controller/business office for compliancy and audits. Profit-minded, industrious and successful at energizing teams and training. Focused on boosting dealer profits by closing deals with speed and efficiency. Excellent interpersonal, communication and analytical abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Automotive Finance Manager
Russell Westbrook Alfa Romeo Maserati Fiat
01.2021 - 01.2024
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Enhanced dealership profitability through the successful sale of finance and insurance products.
- Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
- Collaborated with sales team to maximize revenue opportunities while maintaining high levels of customer service.
- Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
Internet Sales Manager
Russell Westbrook Alfa Romeo Maserati Fiat
05.2019 - 01.2021
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Increased dealership revenue through effective negotiation and closing techniques.
- Developed strong relationships with customers for repeat business and referrals.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Collaborated with management to develop sales strategies and achieve monthly targets.
- Boosted customer satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.
- Streamlined communication with clients by utilizing CRM software to track interactions and maintain detailed records.
- Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management and prioritization.
- Collaborated with cross-functional teams to ensure timely delivery of products and resolve any post-sale issues.
Internet Sales Consultant & Product Specialist
The Auto Gallery Maserati Fiat Alfa Romeo
05.2016 - 05.2019
- Boosted customer satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.
- Streamlined communication with clients by utilizing CRM software to track interactions and maintain detailed records.
- Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management and prioritization.
- Established long-term relationships with clients, resulting in repeat business and increased referral rates.
- Collaborated with cross-functional teams to ensure timely delivery of products and resolve any post-sale issues.
- Enhanced product performance by conducting thorough market research and competitor analysis.
- Developed innovative product strategies for increased sales and customer satisfaction.
- Collaborated with cross-functional teams to streamline product development processes.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Assistant Manager (Manager In Training)
Foot Locker Inc.
09.2009 - 05.2016
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Enhanced staff productivity by providing thorough training, clear expectations, and consistent performance feedback.
- Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
- Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
- Collaborated with corporate office on promotions planning and execution to drive sales growth and exceed revenue targets.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Associate of Science - Business Management
Moorpark College
Moorpark, CA05.2010
Skills
- Time management
- Financial Management
- Efficient contract preparation
- Strong negotiation/closing skills
- Organizational skills
- Compliance Management
- Business Development
- Goal Setting
- Software Utilization
- Performance Analysis
- Business Forecasting
- Regulatory Compliance
- Problem Solving
- Interpersonal Skills
- Loan Origination
- Ethical conduct
- Analytical thinking
- Attention to detail
- Interpersonal relations
Accomplishments
#1 Alfa Romeo Dealership in the world in 2019, 2020, 2021, 2022
Top 5 Dealership in the Nation from 2016-2023 for each of the following; Maserati, Alfa Romeo & Fiat
Closing and Quickly Funding 30k+ back-end deals as well as efficient CIT for fast funding consistently
Sold 2022 Maserati MC 20 for $50,000 increased market adjustment plus $3,997 addendum
#1 individually in both Sales Yearly Volume and Sales Yearly Gross in 2019 & 2020
+90% in Sales CSI from 2016-2020
Certification
Reynolds (Sales Manager & F&I), RouteOne, JM&A F&I, Ally F&I, NSD F&I, Doc-U-Pad, AVRS, ACH, Dealerconnect, Alfa Romeo, Maserati, Fiat
Timeline
Automotive Finance Manager
Russell Westbrook Alfa Romeo Maserati Fiat
01.2021 - 01.2024
Internet Sales Manager
Russell Westbrook Alfa Romeo Maserati Fiat
05.2019 - 01.2021
Internet Sales Consultant & Product Specialist
The Auto Gallery Maserati Fiat Alfa Romeo
05.2016 - 05.2019
Assistant Manager (Manager In Training)
Foot Locker Inc.
09.2009 - 05.2016
Associate of Science - Business Management
Moorpark College
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