Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jonathan Oropeza

Fresno,CA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crane Operator

POM Wonderful LLC.
10.2019 - Current

  • Excelled under pressure by safely executing demanding lifts in challenging weather conditions and tight spaces.
  • Operated large cranes to lift and move materials with precision and accuracy.
  • Performed daily safety checks to achieve safe operating condition of equipment.
  • Used troubleshooting and resolution skills to address crane-related malfunctions while minimizing downtime.

Digital Shopper

Walmart
04.2024 - 10.2024
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.

Housemen

Doubletree By Hilton
03.2021 - 10.2023
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
  • Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.

Education

Bachelor of Science - Cybersecurity And Information Assurance

Western Governors University
Salt Lake City, UT
08-2027

High School Diploma -

Selma High School
Selma, CA
05-2019

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Hardware repair
  • Operating systems
  • Technical support
  • Desktop support
  • Hardware upgrades

Certification

  • CompTIA A+ Technician Core 1
  • Google IT Support Professional Certificate
  • IBM IT Support Professional Certificate

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Digital Shopper

Walmart
04.2024 - 10.2024

Housemen

Doubletree By Hilton
03.2021 - 10.2023

Crane Operator

POM Wonderful LLC.
10.2019 - Current

Bachelor of Science - Cybersecurity And Information Assurance

Western Governors University

High School Diploma -

Selma High School

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