Jonathan Ortega

With over 21 years of experience in distribution center and warehousing operations, consistently demonstrating a team-first mentality. Proactive and goal-oriented professional excelling in time management and problem-solving. Reputation for reliability and adaptability, complemented by swift ability to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to the growth of the organization.

HomeGoods (Distribution Center), Bloomfield, CT Advance Auto Parts (Distribution Center), Enfield, CT C&S Wholesale Grocers, Windsor Locks, CT

Operations Supervisor (10/01/22 - Present)

• Managed operations of a 200k sq. ft. annex facility with inventory worth over $60M.
• Led a team of 3 leaders and 86 warehouse union associates, increasing monthly productivity by 53%.
• Reduced labor costs by 10% despite opposition from third-party transportation teams.
• Implemented a Receive to Ship operation, improving on-time deliveries by 21%.

Operations Supervisor (08/01/17 - 10/01/22)

• Managed inbound/outbound departments with over 70 union employees.
• Ensured accurate order processing and monitored department performance.
• Ensured safe operation of powered industrial trucks and provided employee training.

2nd Shift Manager (10/01/16 - 08/01/17)

• Led 6 supervisors and over 200 associates to achieve 7 KPIs for a 450,000 sq. ft. warehouse.
• Increased dispatch times from 65% to 98.7% in 3 months.
• Managed staffing, hiring, training, and retention of staff.

Department Manager, Receiving (06/01/14 - 10/01/16)

• Managed all aspects of inbound areas including inventory control.
• Increased fill rate from 56% to 97% and reduced receiving backlog significantly.
• Coached and developed department supervisors.

Operations Supervisor (08/01/03 - 06/01/14)

• Achieved a 17% annual reduction in late loads and increased load completion per hour.
• Maintained a 97% employee retention rate.
• Managed sanitation and food safety regulations.
• Supervised approximately 250 associates in four production areas.
• Resolved vendor issues and trained new associates and managers

• Operation Warm Coat (TJX Company), 2024
• Tri Town CT Little League baseball assistant Coach, 2019-2023
• Windsor Locks CT Juniors baseball team Manager, 2017-2018
• East Windsor CT Little League baseball assistant Coach, 2014-2016
• JDRF Toys for Tots drive, 2013
• United Way Foundation help building Homes for Family’s, 2010-2012