Jonathan Ortiz
Staten Island,NY
Summary
Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED. Practical Lifeguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
2
2
years of professional experience
Work History
Amazon Package
Amazon
10.2023 - 12.2023
- Developed a comprehensive understanding of Amazon''s guidelines, policies, and best practices to ensure compliance within the marketplace ecosystem.
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Created clear, precise and properly detailed product and service information on company website.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Self-motivated, with a strong sense of personal responsibility.
- Gained strong leadership skills by managing projects from start to finish.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Passionate about learning and committed to continual improvement.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Lifeguard
American Red Cross
06.2023 - 09.2023
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Inspected pools and pools areas for adherence to safety protocols.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided professional services and support in a dynamic work environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Responded to patron incidents in professional and timely manner.
- Assisted in organizing and implementing recreational activities and programs.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Attentively monitored swimmers to identify distress.
- Prevented accidents through regular equipment inspections and maintenance.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Responded to emergency situations in a timely, efficient manner.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Facilitated group training sessions for new hires, sharing expertise on rescue techniques and facility protocols.
- Administered CPR and first-aid following best practices.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Inspected and tested pool equipment functionality to minimize hazards.
- Provided friendly customer service to guests and addressed concerns.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Trained new lifeguards on safety procedures and protocol.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
- Educated patrons on safety protocols and enforced safety rules.
- Scanned main areas to monitor for any safety risks.
- Promoted water safety awareness with educational presentations to community groups.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Entered water immediately to pull struggling swimmers to safety.
- Reminded students to practice swimming strokes to develop their skills and improve technique.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Monitored safety of guests in and around swimming pool.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Recorded daily activity logs and incident reports for tracking purposes.
- Shared tips with patrons on swimming techniques and strength training.
Taco Bell
Taco Bell
12.2022 - 05.2023
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
- Applied effective time management techniques to meet tight deadlines.
- Identified issues, analyzed information and provided solutions to problems.
Lifeguard
Physique Swimming
09.2022 - 12.2022
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Inspected pools and pools areas for adherence to safety protocols.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Shared tips with patrons on swimming techniques and strength training.
- Recorded daily activity logs and incident reports for tracking purposes.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Monitored safety of guests in and around swimming pool.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Earned Water Safety Instructor certification and managed beachfront safety.
- Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Gave private lessons to special needs students and taught floating techniques and treading water.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Entered water immediately to pull struggling swimmers to safety.
- Reminded students to practice swimming strokes to develop their skills and improve technique.
- Coordinated schedules for staff members, optimizing coverage during peak hours without compromising safety or efficiency.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Promoted water safety awareness with educational presentations to community groups.
- Scanned main areas to monitor for any safety risks.
- Educated patrons on safety protocols and enforced safety rules.
- Trained new lifeguards on safety procedures and protocol.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Provided friendly customer service to guests and addressed concerns.
- Inspected and tested pool equipment functionality to minimize hazards.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Administered CPR and first-aid following best practices.
- Facilitated group training sessions for new hires, sharing expertise on rescue techniques and facility protocols.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Responded to emergency situations in a timely, efficient manner.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Prevented accidents through regular equipment inspections and maintenance.
- Attentively monitored swimmers to identify distress.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Assisted in organizing and implementing recreational activities and programs.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Responded to patron incidents in professional and timely manner.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong communication and organizational skills through working on group projects.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained extensive knowledge in data entry, analysis and reporting.
Lifeguard
American Red Cross
06.2022 - 09.2022
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Inspected pools and pools areas for adherence to safety protocols.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Shared tips with patrons on swimming techniques and strength training.
- Recorded daily activity logs and incident reports for tracking purposes.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Monitored safety of guests in and around swimming pool.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Entered water immediately to pull struggling swimmers to safety.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Scanned main areas to monitor for any safety risks.
- Trained new lifeguards on safety procedures and protocol.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Provided friendly customer service to guests and addressed concerns.
- Administered CPR and first-aid following best practices.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Prevented accidents through regular equipment inspections and maintenance.
- Attentively monitored swimmers to identify distress.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Assisted in organizing and implementing recreational activities and programs.
- Responded to patron incidents in professional and timely manner.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong communication and organizational skills through working on group projects.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided professional services and support in a dynamic work environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Education
Wagner High School
1200 Manor Rd, Staten Island, NY 10314Skills
- Order Fulfillment
- Decision-Making
- Chemical Level Testing
- Facility Inspection
- Swimming Lessons
- Equipment management
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Coaching and Mentoring
- Pool operations
- Safety Training
- Safety Procedures
- Public safety knowledge
- Patience and Empathy
- Multitasking
- Team building
- Critical Thinking
Build Computers
I Im skilled with computer mechanics. I purchase the necessary parts to build computers and make a profit selling them on multible online platforms.
Timeline
Amazon Package
Amazon
10.2023 - 12.2023
Lifeguard
American Red Cross
06.2023 - 09.2023
Taco Bell
Taco Bell
12.2022 - 05.2023
Lifeguard
Physique Swimming
09.2022 - 12.2022
Lifeguard
American Red Cross
06.2022 - 09.2022
Wagner High School