Jonathan Ortiz
Windham
Summary
Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management.
Overview
18
18
years of professional experience
Work History
Area Operations Manager
Airgas, An Air Liquide
08.2022 - Current
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
Plant Manager
Airgas, An Air Liquide
08.2021 - 08.2022
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Developed cross-functional teams to foster collaboration and improve communication across departments.
- Managed budgeting and resource allocation, ensuring optimal use of funds for operational efficiency.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Mentored and developed staff members, promoting professional growth opportunities within the organization.
- Championed sustainable practices throughout the facility, implementing waste reduction strategies and energy-efficient technologies.
- Conducted thorough root cause analyses on production issues, identifying solutions for continuous improvement efforts.
- Analyzed incident reports to identify trends in workplace injuries or near-misses; implemented corrective actions accordingly.
- Built strong relationships with regulatory agencies and ensured compliance with all environmental permits; maintained an exemplary safety record.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Provided direction and leadership to all levels of employees and managers.
- Promoted collaborative work environment to motivate and engage staff to achieve company objectives.
- Oversaw daily operations of 55000sq. ft. manufacturing plant.
Operations Manager
Sensitech
04.2019 - 08.2021
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Reported issues to higher management with great detail.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Assisted in recruiting, hiring and training of team members.
Production Manager
Sensitech
04.2006 - 04.2019
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Coordinated cross-functional teams during new product launches to ensure a seamless transition from design to manufacturing stages.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Evaluated existing production processes and identified areas for improvement.
Education
No Degree - Business Management
Southern New Hampshire University
Hooksett, NHSix Sigma Green Belt
Villanova University
Villanova, PA02.2009
High School Diploma -
Salem High School
Salem, NH06.2000
Skills
- Performance Analysis
- Budget knowledge
- Knowledge of performance tracking
- Key Performance Indicators
- Workforce Planning
- Standard Operating Procedures
- Strategic Planning
- Maintenance Scheduling
- Outstanding communication skills
- Facility Management
- Operational Efficiency
- Compliance Management
- Asset Management
- Environmental Compliance
- Excellent interpersonal skills
- Employee Development
- Performance Improvement
- KPI Tracking
- Quality Assurance
- Training Management
- Team Collaboration
- Logistics
- Interpersonal Communication
- Professionalism
- Active Listening
- Teamwork and Collaboration
- Effective leader
- Operations Management
- Adaptability and Flexibility
- Effective Communication
- Change Management
- Business Management
Timeline
Area Operations Manager
Airgas, An Air Liquide
08.2022 - Current
Plant Manager
Airgas, An Air Liquide
08.2021 - 08.2022
Operations Manager
Sensitech
04.2019 - 08.2021
Production Manager
Sensitech
04.2006 - 04.2019
No Degree - Business Management
Southern New Hampshire University
Six Sigma Green Belt
Villanova University
High School Diploma -
Salem High School