Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Emergency Management Response Preparedness
Operations Coordination Supervisory Roles
Security Management Investigative Techniques
Financial Coordination Negotiation
Other Experience Roles
Skills Experience
Timeline
Generic

JONATHAN ORTIZ

Stafford,Virginia

Summary

An experienced and highly motivated Emergency Management Director, Security Director, supervisor and law enforcement professional with over 28 years’ experience in law enforcement, and crime prevention including criminal investigation, hostage negotiation and financial management. Demonstrated proven success in using strategic communication and investigative skills to gather and analyze intelligence information channeled at developing and pursuing leads that led to successful closure of criminal cases. I seek opportunity that enables me to utilize my extensive experience and expertise to effectively promote and boost security of an organization or community in a supervisory and security management role.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Realtor

Samson Properties LLC.
Stafford, VA
02.2022 - Current

Realtor

  • Facilitated client consultations to assess needs and preferences for property purchases.
  • Conducted market analysis to identify trends and pricing strategies for listings.
  • Developed comprehensive marketing plans utilizing digital platforms to enhance property visibility.
  • Coordinated open houses and property showings, ensuring excellent customer experiences.
  • Negotiated contracts and agreements, advocating for clients' best interests throughout transactions.
  • Mentored junior agents on effective sales techniques and client relationship management.
  • Leveraged CRM systems to track leads, streamline communication, and maintain accurate records.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Expanded client base through effective prospecting techniques and referrals from satisfied customers.
  • Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Developed new business and managed new and existing clients.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.

Realtor

YourDreams2Reality LLC
03.2017 - Current
  • Facilitated client consultations to assess needs and preferences for property purchases.
  • Conducted market analysis to identify trends and pricing strategies for listings.
  • Developed comprehensive marketing plans utilizing digital platforms to enhance property visibility.
  • Coordinated open houses and property showings, ensuring excellent customer experiences.
  • Negotiated contracts and agreements, advocating for clients' best interests throughout transactions.
  • Mentored junior agents on effective sales techniques and client relationship management.
  • Leveraged CRM systems to track leads, streamline communication, and maintain accurate records.
  • Implemented process improvements that enhanced operational efficiency within the agency's workflow.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Expanded client base through effective prospecting techniques and referrals from satisfied customers.
  • Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
  • Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
  • Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
  • Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Presented purchase offers to sellers for consideration.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Communicated with clients to understand property needs and preferences.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Advised clients on market conditions and property value for informed decision-making.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Reviewed market research data and changed sales plans accordingly.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Prepared and presented contracts and other legal documents to clients.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Developed new business and managed new and existing clients.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.

Deputy Sheriff First Lieutenant

Fairfax County
03.1993 - 04.2022
  • Emergency Response Preparedness Section with also includes Crime Prevention, Special Projects, and Public Information Office.
  • Responsible for developing and coordinating the plans, procedures, and protocols for emergency response in the Fairfax County Sheriff’s Office. This includes coordinating and developing mutual aid agreements that are relevant to emergency response and coordinating emergency response training for all Sheriff’s Office sworn and civilian personnel.
  • Served as the Sheriff’s Office point of contact with external agencies, such as: interfacing with the County’s Office of Emergency Management while serving as the Sheriff’s Office Continuity of Operations Plan (COOP) Coordinator, ensuring the Sheriff’s Office is fully compliant with the National Incident Management System (NIMS) reporting requirements to include training/documentation. Has been certified in the following NIMS training- 100,200,300,400,700,800,2200 & K-23, and is a NIMS certified instructor.
  • Coordinated and participated in applicable local, state, and federal planning meetings, training, seminars, and tabletop exercises that enhance agency security, and establishing and managing a Basic Vulnerability Assessment Work Group. Conducted threat assessments and recommending corrective actions for facilities operated by the Sheriff’s Office.
  • Responsible for developing and reviewing all agency Emergency After Action Reports (AARs) and providing recommendations/corrective actions for agency improvement. Monitored and disseminated information concerning domestic and international terrorist activities.
  • Fairfax County Sheriff’s Office liaison with other law enforcement agencies and stakeholders and share information received from the Office of Emergency Management/Emergency Operations Center representatives and other groups, such as, Fairfax County Office of Risk Management, Local Emergency Planning Committees, and the Emergency Data Gathering Repository Steering Committee.
  • Responsible for procuring, managing, maintaining, and training staff on the proper use of all agency emergency equipment (to include personal protective equipment), and ensuring that the Sheriff’s Emergency Operation Center (SEOC) equipment is operational, and procedures are always up to date.
  • Responsible for researching/collecting data relating to the potential for obtaining local, state, and federal grant opportunities that pertain to emergency response and planning. Also, responsible for maintaining agency emergency response and planning section reports, monthly statistics.
  • Supervises a staff of 26 employees, oversees daily operations of the Community Labor Force. Reviews daily logs, reviews Sheriff’s Community Labor Force program, Fines Option Program, and Community Labor Force Offender progress and case files daily to ensure all information is current, accurate and in compliance with the court orders.
  • Liaisons with Fairfax County agencies to coordinate projects and needs for the county.
  • On call in emergencies to ensure safety and security, coordinate snow removal, down tress, and other hazardous situations to be rendered safe. Collaborates with other organizational units with the Sheriff’s Office.
  • Prepares and submits annual budget for the Branch and budget request for Capital equipment, vehicles and other related equipment and tools for the Branch. Prepares memorandums, directives, and policies and procedures related to the Branch and the Agency. Prepares reports for Courts and other Criminal Justice agencies.
  • Schedules staff to ensure 7 days per week coverage of the Branch. Reviews staff work to ensure compliance with Standard Operating Procedures. Evaluates staff performance and reviews annual performance evaluations. Maintains records and statistics for monthly and annual reports.

SUPERVISOR, FACILITIES SECURITY SECTION, supervised 100 employees who maintained the SAFETY and SECURITY of the Fairfax County Public Safety Complex. The Public Safety Complex has 18 BUILDINGS on a 52.3 ACRE site. The main focus is the COURTHOUSE, which is a 565,000 SQUARE FOOT building that has 43 COURTROOMS, 35 JUDGES and has OFFICE SPACE for approximately 1,000 EMPLOYEES and an average of 6,000 VISITORS daily. LEAD INVESTIGATOR for threats against judicial staff.
Conducted a THREAT ASSESSMENT of the courthouse and improved the PHYSICAL SECURITY of the complex, SECURITY PROGTAM PLANNING, DEVELOPED EMERGENCY OPERATIONS PLANS for the Fairfax County Public Safety Complex (COOP, ACTIVE SHOOTER, FIRE, EARTHQUAKE, and SHELTOR in PLACE). Developed the COURTHOUSE SECURITY COMMITTEE and is a key member.
Participated in developing tabletop exercises for UNIFIED COMMAND EMERGENCY situations, coordinated with other LOCAL and FEDERAL agencies to participate in interagency TRAINING exercises to help ensure effective interagency coordination.
COMMANDED ACTUAL UNIFIED COMMAND EMERGENCIES, EARTHQUAKE, BOMB THREATS, FIRES, POWER OUTAGES and HURRICANES. Commanded quarterly FIRE DRILLS for the courthouse.
Provided recommendations for mitigation, transfer, or elimination of security risks. These responsibilities include receipt of intelligence information, tactical planning, training, executing, and assisting in the direction of critical security services. Planned, coordinates and taught security-related training for judicial deputies and court staff. Served as a key resource for contingency-related plans and emergency preparedness issues.
Responsible for the business resumption documentation, planning, and testing and served as the Assistant Emergency Preparedness Deputy. Responsible for PROVIDING and MAINTAINING WRITTEN PROCESSES and PROCEDURES for SECURITY POLICIES and PROGRAMS. Continually documented current security practices.
Served as the AGENCY LIASION representative at CAPITAL PROJECTS planning meetings and worked closely with the Capital Projects and Facilities Management Division as the CONSTRUCTION LIASION for the 565,000 square foot Courthouse Expansion Project. Upgraded the COURTHOUSE SECURITY EQUIPMENT AND SAVED the county 800K on the new systems through contract NEGOTIATIONS. Implemented speed humps installation to reduce accidents and increase PEDESTRAIN SAFETY.
Provided recommendations and OVERSIGHT of SECURITY EQUIPMENT and INFRASTRUCTURE enhancement, particularly, ACESS CONTROL system integration and 360 IP color CAMERA system that records 24/7. Implemented new SECURITY PROTCOLS that INCREASED COUNTY REVNUE 40K PER MONTH. Developed personnel and contractor SECURITY CLEARANCE PROCEDURES for the Public Safety Complex.
Served as the LEAD THREAT ASSESSOR for 80% of the COURTHOUSE ASSESSMENTS in Virginia to include a THREAT ASSESSMENT of the JUDGES RESIDENCES as requested. Was requested by FULTON COUNTY, GA to assist in IMPROVING their SECURITY to prevent a repeat of the tragic incident of 2005.

Supervisor Intelligence A/B Team ensures daily classification functions are completed, oversight/conducts INVESTIGATIONS, INITIAL INTERVIEWS, operates NCIC and VCIN. Updates and maintains an accurate locator board. Supervises 10 employees, scheduling and assigning subordinates to various job task, write PERFORMANCE EVALUATIONS, MENTOR and COACH employees. Maintains required statistics and records of daily work output, approves employee time and leave. Develop new office procedures and coordinating a smooth integration with other areas of the agency.

  • Enforced laws and regulations to maintain public safety and order throughout Fairfax County.
  • Conducted thorough investigations of criminal activities, gathering evidence and interviewing witnesses efficiently.
  • Collaborated with community stakeholders to enhance public awareness and crime prevention initiatives.
  • Trained new deputies on operational procedures, safety protocols, and effective communication techniques.
  • Developed strategic plans for resource allocation during emergency situations, ensuring rapid response capabilities.
  • Analyzed crime trends to inform departmental strategies and improve overall public safety measures.
  • Implemented community engagement programs that fostered trust and collaboration between law enforcement and residents.
  • Oversaw special operations units, coordinating multi-agency responses to complex incidents effectively.
  • Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
  • Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
  • Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
  • Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
  • Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
  • Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
  • Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
  • Enhanced public trust by providing professional and compassionate assistance during emergencies.
  • Provided security at various community events, ensuring a safe environment for attendees.
  • Observed jail and inmate activity to maintain order and safety.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Improved community safety by conducting routine patrols and responding to emergency calls promptly.
  • Conducted thorough investigations that led to the successful prosecution of numerous offenders.
  • Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
  • Prevented accidents by enforcing traffic laws and promoting safe driving practices among motorists.
  • Managed crime scenes meticulously, preserving vital evidence for forensic analysis and case resolutions.
  • Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Contributed to department initiatives focused on improving policies, procedures, equipment usage, or overall performance standards within the organization.
  • Utilized advanced technology tools for efficient information gathering during investigations and daily operations.
  • Conducted detailed interviews with victims, witnesses, and suspects, gathering crucial information for case investigations.
  • Managed evidence collection and preservation, contributing to high integrity of investigative processes.
  • Investigated numerous cases, leading to successful resolution of various criminal activities.
  • Negotiated peaceful resolutions during conflict situations, minimizing need for force and reducing community tensions.
  • Reviewed and updated departmental policies, aligning procedures with current legal standards and best practices.
  • Coordinated with local law enforcement agencies for joint operations, enhancing overall operational efficiency.
  • Oversaw inmate transport to court hearings, maintaining strict security protocols to prevent escape attempts.
  • Enhanced community safety by conducting routine patrols in high-risk areas.
  • Participated in high-risk arrest warrants, ensuring apprehension of dangerous individuals while minimizing collateral risks.
  • Administered first aid and emergency assistance at accident scenes, saving lives and stabilizing victims until medical teams arrived.
  • Facilitated inter-departmental training sessions, sharing best practices and enhancing collaborative efforts.
  • Enforced traffic laws, contributing to noticeable decrease in traffic violations and accidents in jurisdiction.
  • Developed community outreach programs, increasing public awareness on safety and crime prevention.
  • Reduced response times to emergency calls by optimizing patrol routes and strategies.
  • Led team during emergency responses, ensuring swift action to protect lives and property.
  • Enhanced team morale and cohesion through effective leadership and communication, leading to improved department performance.
  • Streamlined report writing procedures, resulting in more accurate and timely documentation of incidents.
  • Implemented training programs for new deputies, significantly improving their readiness and performance on job.
  • Conducted surveillance operations, gathering intelligence that led to disruption of illegal activities.
  • Improved public trust with community policing initiatives, fostering positive relationships between sheriff's department and local residents.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Conducted searches of individuals, vehicles and premises.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Provided testimony in court proceedings.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Monitored traffic violations, issuing citations as necessary.
  • Checked vehicle equipment for proper functioning prior to use.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Handled citation and traffic violation paperwork.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Monitored criminal activity in community to identify suspicious activity.
  • Trained other officers in firearms and self-defense tactics.
  • Obtained information from arrested subjects to conduct debriefings.
  • Thoroughly analyzed criminal information and processed crime scenes.
  • Assisted in special investigations and crime prevention programs.
  • Reduced process inaccuracies while investigating crimes and assisting district attorney prosecution cases.

Realtor

Berkshire Hathaway
06.2017 - 02.2022
  • Facilitated client consultations to assess needs and preferences for property purchases.
  • Conducted market analysis to identify trends and pricing strategies for listings.
  • Developed comprehensive marketing plans utilizing digital platforms to enhance property visibility.
  • Coordinated open houses and property showings, ensuring excellent customer experiences.
  • Negotiated contracts and agreements, advocating for clients' best interests throughout transactions.
  • Mentored junior agents on effective sales techniques and client relationship management.
  • Leveraged CRM systems to track leads, streamline communication, and maintain accurate records.
  • Implemented process improvements that enhanced operational efficiency within the agency's workflow.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Expanded client base through effective prospecting techniques and referrals from satisfied customers.
  • Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
  • Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
  • Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
  • Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Presented purchase offers to sellers for consideration.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Communicated with clients to understand property needs and preferences.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Advised clients on market conditions and property value for informed decision-making.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Reviewed market research data and changed sales plans accordingly.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Prepared and presented contracts and other legal documents to clients.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Developed new business and managed new and existing clients.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.

Education

Some College (No Degree) - Criminal Justice

Nova Community College
Annandale, VA

Some College (No Degree) - Psychology & Business Management

Queensborough-College
Bayside, N.Y

Skills

  • Excellent written and verbal communication
  • Ability to source and generate business leads
  • Marketing skills
  • Customer service skills
  • Social media savvy
  • Digital media skills
  • Research & Information gathering
  • Law and Legal Knowledge
  • Evidence Validation
  • Operations Supervision
  • Witness & Suspect Interview
  • Hostage Negotiation
  • Public Relations
  • NIMS Instructor
  • Criminal Investigation
  • Lead Generation
  • Body Language Reading
  • Information Processing
  • Data Management
  • Investigative techniques
  • Community Relations
  • Emergency Management Director
  • Case Management
  • Criminal Justice Instruction
  • Personnel Training
  • Performance Evaluation
  • Budget Management
  • Crime Prevention Specialist
  • Threat Assessment & Identification
  • Communication and Information Analysis
  • Emergency Management Response & Preparedness
  • Coordinating emergency response training
  • Monitoring and disseminating information concerning terrorist activities
  • Procuring and managing emergency equipment
  • Conducting threat assessments
  • Liaison with law enforcement

Certification

  • Virginia Department of Emergency Management “NIMS Instructor”
  • Virginia Department of Criminal Justice “Law Enforcement”
  • Virginia Department of Criminal Justice “Civil Process”
  • Virginia Department of Criminal Justice “Court Security”
  • Virginia Department of Criminal Justice “Corrections”
  • Virginia Department of Criminal Justice “Law Enforcement Instructor”
  • Virginia Department of Criminal Justice” Field Training Instructor”
  • Virginia Department of Criminal Justice “Fitness Instructor”
  • Virginia Department of Criminal Justice “Crime Prevention Officer”
  • Virginia Department of Criminal Justice “Child Safety Seats”
  • Virginia Department of Criminal Justice “Crime Prevention Specialist”
  • Virginia Department of Criminal Justice “Conducted Energy Device (Taser)”
  • Virginia Department of Criminal Justice “CPR/First AID/AED”
  • Virginia Department of Criminal Justice Live Scan
  • Virginia Department of Criminal Justice VCIN Level A&B
  • Virginia Department of Criminal Justice Crime Prevention through Environmental Design
  • Licensed Virginia Realtor
  • Licensed North Carolina Realtor
  • Licensed Maryland Realtor

Accomplishments

  • Fairfax County Sheriff’s Office Emergency Response Preparedness Director
  • National Incident Management System (NIMS) Instructor- Completed-100,200,300,400,700,800,2200 & K-23.
  • Successfully resolved issues by reviewing financial reports, budget and data against policies and regulations.
  • Slashed project costs through strategic guidance and oversight to management on budget formulation and execution.
  • Accomplished budget functions in support of state and Federal operations, training, readiness missions and contingency operations.
  • Increased the E.I.P. Program by 800%.
  • Established, trained and maintained Neighborhood Watch and Triad programs.
  • Boosted the physical security of Fairfax County Public Safety complex through Security PROGAM and emergency operations planning.
  • Successfully prevented crime by 70% by conducting crime prevention seminars throughout Virginia and East Coast.
  • Certification in Crime Prevention Through Environmental Design.
  • Negotiated and saved 800K for Fairfax County on new systems contract and upgraded the courthouse security equipment.
  • Reduced accidents and increased pedestrian safety by implementing speed humps installation.
  • Boosted Fairfax County revenue to 40K per month through the implementation of new security protocol.
  • Facilitated the enhancement of Fulton County security that helped prevent a repeat of 2005 tragic incident.
  • Facilitated the development of the Sheriff’s Inmate Management System (S.I.M.S).
  • Enhanced civilian performance by developing and executing a civilian training program and an innovative performance evaluation.

Emergency Management Response Preparedness

  • Responsible for developing and coordinating the plans, procedures, and protocols for emergency response in the Fairfax County Sheriff’s Office.
  • Coordinating and developing mutual aid agreements that are relevant to emergency response.
  • Coordinating emergency response training for all sheriff’s Office sworn and civilian personnel.
  • Interfacing with Fairfax County’s Office of Emergency Management.
  • Sheriff’s Office Continuity of Operations Plan (COOP) Coordinator.
  • Ensuring the Sheriff’s Office is fully compliant with the National Incident Management System (NIMS).
  • Establishing and managing a Basic Vulnerability Assessment Work Group.
  • Monitoring and disseminating information concerning domestic and international terrorist activities.
  • Responsible for procuring, managing, maintaining and training staff on the proper use of all agency emergency equipment (to include personal protective equipment).
  • Responsible for developing and reviewing all agency Emergency After Action Reports (AARs).
  • Conducting threat assessments and recommending corrective actions for Judicial Complex’s and Judges homes throughout the state of Virginia, business, churches, and residences.
  • Responsible for serving as a liaison with other law enforcement agencies.
  • Agency liaison with Fairfax County Office of Risk Management, Local Emergency Planning Committees, and the Emergency Data Gathering Repository Steering Committee.
  • Supervisor of Crime Prevention Section, Sheriff’s Office Reserve Deputy Sheriff Program, Public Information Office and Special Projects.

Operations Coordination Supervisory Roles

  • Ensured crime scene integrity by overseeing incident perimeters and safeguarding security to the public and law enforcement officers.
  • Supervises daily operations of the Community Labor Force, fines options program.
  • Acts as the liaison with other Fairfax County agencies to coordinate work projects for the Community Labor Force.
  • Supervised and provided administrative oversight of the Electronic Incarceration program (E.I.P) in the AIB.
  • Ensured effective screening of all EIP participants including background investigation and urinalysis/alcohol breath test.
  • Enhanced officer’s performance by training, coaching and counseling them towards individual development and high functionality.
  • Evaluated and oversaw officers’ performance and took disciplinary action to ensure acceptable conduct and completion of tasks.
  • Supervised Classification/Intelligence A/B team and other employees as well as assigned tasks to various subordinates.
  • Managed and responded promptly to emergency and non-emergency incidents including accidents, fires, misdemeanors, felony etc.
  • Delivered successful projects by liaising with personnel to obtain project status as well as strategies to overcome weaknesses.
  • Conducted security training for Criminal Investigators, Detectives, judicial deputies, court staff.

Security Management Investigative Techniques

  • Promoted safety and lives of citizens of Fairfax by maintaining order and preventing criminal activities.
  • Sensitized the people on situational changes and ongoing criminal activities and investigation for precautionary purposes.
  • Utilized rapport building, active listening, body language, written statement analysis and various interview techniques in eliciting useful information and confessions during criminal investigation.
  • Protected lives by utilizing strong judgment and innate ability to identify and avert various threats.
  • Planned and implemented investigation strategies including scheduling and following-up on cases to ensure closure of cases.
  • Received and analyzed intelligence reports and provided recommendations for mitigation, transfer and elimination of security risk.
  • Enhanced security in Fairfax by providing a recommendation and oversight of security equipment and infrastructure.
  • Boosted the installation of access control system and integration of a 24/7 360IP color.
  • Facilitated the supervision and administration of various Deputy Sheriff’s Units ranging from 5-80 deputies and support staff.
  • Effectively solved and closed criminal investigations by developing and pursuing leads developed from effective information analysis.

Financial Coordination Negotiation

  • Provided accurate revenue projections and achieved maximum output by adhering to budget guidelines for program expenses.
  • Participated in the negotiation of hostage cases as well as advised management on progress and status of negotiation.
  • Supported short and long-term funding strategies by planning and developing accurate cost estimate and financial analysis.
  • Effectively supervised the finance section and a 12 million division budget and ensured its proper utilization.
  • Provided management oversight and guidance for budget formulation and execution per Resources Management System.
  • Managed budget, budget input and training requests as well as provided monthly expense reports.
  • Devised strategic negotiation approach by collaborating with management and appropriate authorities.

Other Experience Roles

  • Lead Investigator for Threats against Judicial Staff.
  • Commanded Actual Unified Command Emergencies.
  • Directed Quarterly Fire Drills for the Courthouse.
  • Emergency Response Preparedness Section.
  • Agency Liaison Representative at Capital Projects.
  • Lead Threat Assessor For 80% of the Courthouse Assessments.
  • Assistant Commander and Squad Commander.
  • Administrative Supervisor, Community Corrections Division.
  • Narcotics and Weapons Task Force.
  • Crime Prevention Officer & Undercover Detective.
  • Communication Systems Control Desk.
  • Physical Security Escort Assignments.

Skills Experience

  • Communication and Information Analysis
  • Facilitated smooth investigation by gathering and processing related evidence for proper application to ongoing cases.
  • Provided the community with necessary information on criminal or ongoing investigation.
  • Ensured accurate evidence and information by evaluating the reliability and credibility of witnesses and their statements.
  • Aligned data to regulatory guidance by conducting research including interviewing and database search.
  • Validated or disprove derogatory information as well as took appropriate measure to secure sensitive data.
  • Developed accurate reports that detailed clear, concise summarization of investigative information, projects and meetings.
  • Condensed analyzed information and data into an abbreviated format for management.
  • Provided, maintained and documented written processes and procedures for security policies, programs and practices.

Timeline

Realtor

Samson Properties LLC.
02.2022 - Current

Realtor

Berkshire Hathaway
06.2017 - 02.2022

Realtor

YourDreams2Reality LLC
03.2017 - Current

Deputy Sheriff First Lieutenant

Fairfax County
03.1993 - 04.2022

Some College (No Degree) - Criminal Justice

Nova Community College

Some College (No Degree) - Psychology & Business Management

Queensborough-College