Jonathan Ortiz
Pacific Seafood
Poinciana,FL
2
Languages
6
years of professional experience
Results-oriented Team Leader with expertise in operational management and customer service. Enhanced team productivity and service quality through strategic planning and problem-solving skills. Demonstrated hands-on experience in machine operation, setup, and maintenance, ensuring adaptability to changing production needs while maintaining operational efficiency.
Work History
Machine Operator
2 Months- Operated machinery to process seafood products efficiently and safely.
- Conducted quality checks to ensure compliance with food safety standards.
- Assisted in training new team members on equipment operation and safety protocols.
- Maintained cleanliness and organization of work areas to enhance productivity.
Packing Associate
3 Months- Operated packing machinery to ensure efficient product handling and packaging.
- Inspected finished products for quality assurance before shipment to maintain standards.
- Collaborated with team members to optimize workflow processes and reduce downtime.
- Maintained accurate inventory records using warehouse management systems for tracking efficiency.
Assistant Manager
1 Year 10 Months- Supported daily operations to maintain store functionality and enhance customer satisfaction.
- Trained new team members in operational procedures and customer service standards.
- Conducted training for new team members on operational procedures and customer service standards to ensure consistent service quality.
Assistant Manager
11 Months- Resolved customer inquiries promptly to enhance overall shopping satisfaction.
- Monitored cash handling procedures to uphold company compliance standards.
- Maintained a clean, safe, and organized store environment to enhance customer experience.
- Maintained clean, safe, organized store environment to support positive customer interactions.
Supervisor car Cleaning
1 Year 8 Months- Supervised daily operations, ensuring adherence to productivity and quality standards, resulting in consistent service quality.
- Trained and mentored team members, fostering skill development and promoting efficient work practices.
- Coordinated scheduling and resource allocation, optimizing workforce management to meet operational demands.
Education
High School Diploma
Skills
Equipment operation
Workplace safety
Cash management
Teamwork and collaboration
Problem-solving
Machinery operation
Strong work ethic
Safety compliance
Customer service
Machinery maintenance
Languages
Spanish
English
Timeline
Machine Operator
Pacific Seafood
01.2026 - 03.2026Read More
Packing Associate
Silver Lake
05.2025 - 08.2025Read More
Assistant Manager
Dollar General
03.2023 - 01.2025Read More
Assistant Manager
Family Dollar
02.2022 - 01.2023Read More
Supervisor car Cleaning
GCA Services (MCO)
06.2020 - 02.2022Read More
Ponce District
High School Diploma
Read More