Jonathan Osborne
San Diego
Summary
Professional with strong background in market analysis and strategic insights. Capable of leveraging data analytics, market research, and financial modeling to drive business growth. Effective team collaborator focused on achieving results and adapting to changing needs. Known for exceptional analytical skills, critical thinking, and ability to communicate complex data in clear, actionable terms.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Market Analyst
Xtrades.net
04.2023 - Current
- Data Market Analyst for the S&P500 and Nasdaq indexes
- Leveraged predictive analytics techniques to anticipate changes in consumer demand patterns, guiding proactive strategy adjustments.
- Established strong relationships with industry experts, gaining valuable insights into market dynamics.
- Conducted quantitative and qualitative analyses, identifying key drivers in market trends
Mortgage Loan Officer
Freedom Mortgage
04.2023 - 11.2023
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Consultation Scheduling & Coordination
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Microsoft Office suite
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Specializing in FHA/VA/Conventional R/T and Cash out Refinance
- Call Center Experience (Remote Hybrid)
MLO
Mutual of Omaha Mortgage, Inc.
07.2022 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
Sales Consultant II
Buffini & Company
02.2023 - 04.2023
- Client consulting
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Administrative Support & Data Entry
- Microsoft Office Suite (Word, Excel, Outlook)
- Confidentiality & Ethical Standards Compliance
- Remote Work Proficiency (Zoom, Scheduling Tools)
Mortgage Loan Advisor
Freedom Mortgage
01.2022 - 07.2022
- 1 year
- Mortgage Loan Advisor
- January 2022 - July 2022 (7 months)
- San Diego, California, United States
- Mortgage Loan Advisor
- August 2021 - December 2021 (5 months)
- San Diego, California, United States
Senior MLO
Freedom Mortgage
03.2020 - 06.2021
- Licensed in 47 states
- Top Performer MLO
- Customer Focused
- Call of the day across all branches June 2022
- Specializing in FHA/VA/Conventional R/T and Cash out Refinance
- 1003 Application Processing
- Client Document Package Reviews
- Call Center Experience
- Active Listening / Emotional Intelligence
- Effective CRM and Pipeline Management
- FHMLC/FNMA Mortgage Guideline Expertise
- Multiple Campaign Management
- Inbound/Outbound Prospecting
- Salesforce CRM Proficient
- Microsoft Office Suite Proficient
- Outlook Proficient
Reverse Mortgage Specialist
Synergy One Lending
01.2019 - 03.2020
- Specializing in FHA Home Equity Conversion Mortgages and proprietary Jumbo Reverse Mortgages.
- High Volume Consumer Direct Inbound/Outbound
- Strong interpersonal relationship skills
- Active listening and situational awareness of client's needs
- Consistently educate clients to provide them with the highest level of service.
- Setting the expectation on next steps through a consultative approach to lending.
- 1003 Application production and processing.
- Microsoft office suite proficient
- Velocify CRM proficient
Residential Mortgage Loan Officer
Live Well Financial
05.2017 - 01.2019
- Specializing in Conventional, FHA, VA, Jumbo, HECM (Reverse Mortgage) products.
- Inbound/outbound prospecting with a focus on active listening.
- Salesforce CRM proficient
- Debt Consolidation Loans
- Rate/Term Refinance
- Equity Access
- Licensed in multiple states
- NMLS #1543650
Loan Officer
Prospect Financial Group, Inc.
10.2016 - 03.2017
- Mortgage Loan Origination NMLS CA-DBO TX-SML #1543650
- Licensed in the state of California
- Licensed in the state of Texas
- Experienced in originating FHA, VA, Conventional conforming, Super conforming, and Jumbo loans
- Quick appointment setting and detailed follow up commitment
- Averaging between 3 and 4 loans closed per month
- Loan Sifter Proficient
- Lead-mailbox and Outlook CRM Sync Proficient
- 1003 application production and processing
- Consistently provide client education on current market movements and trends
- Mortgage Backed Securities live account information
- FNMA Guideline compliance knowledge
Education
No Degree - Business
Ashford University
San Diego, CASkills
- Qualitative research
- Competitive analysis
- Quantitative skills
- Analytical tools
- Economic trends
- Forecasting techniques
- Multitasking Abilities
- Excellent communication
Accomplishments
- Achieved Top Analyst by introducing Algorithmic signaling for intraday trade models through use of A.I. Code builders for Pine Script
- Achieved outsized performance results for collaborative team based analysis
- Collaborated with team of 15+ analysts in the development of Daily Statistics and trade plans
- Increased customer retention though high quality interactions with our customer base including follow ups and referral requests
Certification
Topstep Funded Trader
Languages
English (Native or Bilingual)
Timeline
Market Analyst
Xtrades.net
04.2023 - Current
Mortgage Loan Officer
Freedom Mortgage
04.2023 - 11.2023
Sales Consultant II
Buffini & Company
02.2023 - 04.2023
MLO
Mutual of Omaha Mortgage, Inc.
07.2022 - 04.2023
Mortgage Loan Advisor
Freedom Mortgage
01.2022 - 07.2022
Senior MLO
Freedom Mortgage
03.2020 - 06.2021
Reverse Mortgage Specialist
Synergy One Lending
01.2019 - 03.2020
Residential Mortgage Loan Officer
Live Well Financial
05.2017 - 01.2019
Loan Officer
Prospect Financial Group, Inc.
10.2016 - 03.2017
No Degree - Business
Ashford University
Awards
Best in Class
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