Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jonathan Pacheco

Brooklyn,NY

Summary

Detailed-oriented and customer-focused with extensive training in food, coffee, cocktails Passionate about delivering high-quality beverages and providing exceptional service while demonstrating adaptability in fast-paced environments.environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender/Server

Banter
New York, NY
05.2021 - 07.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Assisted in inventory management to ensure all necessary supplies were always available, preventing any service delays.
  • Adapted to a fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Cross-trained on different FOH duties to increase coverage, e.g. barista, bartender, server.
  • Prepared and served a variety of cocktails and beverages to customers.
  • Greeted customers and provided excellent customer service.

Barista/Server

Kobrick Coffee Co
New York, NY
04.2020 - 01.2021
  • Created a wide variety of hot and cold drinks, with consistently positive customer satisfaction.
  • Showcased versatility by assisting in other areas of the café as needed, such as table service when required.
  • Processed orders through accurate cash handling and efficient use of the POS system.
  • Maintained thorough menu knowledge to answer questions regarding menu item sourcing, ingredients, and cooking methods.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Barista

Konditori
New York, NY
05.2016 - 02.2017
  • Developed skills in latte art, creating visually appealing designs on specialty drinks such as cappuccinos, lattes, and cortados.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Maintained and operated espresso machines, commercial coffee brewers, coffee pots, and other equipment.
  • Managed cash drawer accurately, ensuring all transactions were balanced at the end of day.

Barback/Food Runner

The Standard High Line
New York, NY
07.2015 - 03.2016
  • Facilitated smooth workflow by organizing bar layout for easy access to frequently used bottles and tools.
  • Maintained cleanliness of all bar areas according to DOH standards.
  • Increased teamwork among staff members by proactively offering assistance whenever needed/ requested from coworkers.
  • Enhanced dining experience for guests by delivering food orders from kitchen to tables.
  • In depth training by Counter Culture Coffee on coffee bean.

Education

High School Diploma -

Newtown High School
Queens, NY
01-2012

Some College (No Degree) -

New York City College of Technology
Brooklyn, NY

Skills

  • POS system operation (Toast, Upserve, Aloha)
  • Clear and effective communication
  • Safe food handling procedures
  • Memory retention
  • Health standards compliance
  • Drink preparation techniques
  • Strong multitasking

Certification

Food Handler's Certificate

Languages

English/Spanish
Native/ Bilingual

Timeline

Bartender/Server

Banter
05.2021 - 07.2025

Barista/Server

Kobrick Coffee Co
04.2020 - 01.2021

Barista

Konditori
05.2016 - 02.2017

Barback/Food Runner

The Standard High Line
07.2015 - 03.2016

High School Diploma -

Newtown High School

Some College (No Degree) -

New York City College of Technology

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