Jonathan Pantalone
Portland
Summary
My intellectual curiosity complements my resilience, adaptability, and my will to learn things I have not previously experienced. I have 6+ years of experience in customer service and worked with a particularly vulnerable population while doing applied behavior analysis. Out of my repertoire of skills, my strongest is being able to ask the right questions during individual or cooperative projects or tasks.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Registered Behavior Technician
Autism Behavioral Center
Berlin
05.2024 - 03.2025
- Collaborated with interdisciplinary teams to assess client progress and needs.
- Documented client behavior and responses to interventions in detailed reports.
- Utilized data collection tools to monitor behavior patterns and treatment effectiveness.
- Supported families by providing guidance on behavior management strategies at home.
- Participated in ongoing training sessions to enhance knowledge of best practices in ABA therapy.
- Tracked data and monitored progress of student's goals and objectives.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Implemented visual supports such as schedules, picture cards.
- Conducted one-on-one therapy sessions to improve social and communication skills.
Team Member
Clover Food Lab
Sudbury
07.2021 - 09.2024
- Prepared fresh ingredients for daily meal production and assembly.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Assisted customers with menu selections and answered their questions.
- Collaborated with team members to ensure timely service during peak hours.
- Followed food safety guidelines to uphold health standards in the kitchen.
- Operated kitchen equipment safely and effectively during meal preparation.
- Stocked supplies and managed inventory to support daily operations.
- Trained new team members on food preparation techniques and service standards.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Security Officer
Leader Bank Pavilion
Boston
04.2023 - 06.2024
- Conducted regular security patrols to ensure safety of guests and staff.
- Monitored premises for unusual activity and potential security threats.
- Responded promptly to alarms and incidents, maintaining a quick response protocol.
- Collaborated with local law enforcement during emergency situations and investigations.
- Managed access control by screening visitors and issuing identification badges.
- Provided customer service, assisting patrons with directions and inquiries.
- Reported safety hazards and maintenance issues to management for resolution.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Assisted with crowd control during large events held at the facility.
Education
Associate of Arts - Psychology
Middlesex Community College
Bedford, MA 01.2024 - 12.2025
GED -
Skills
- Interdisciplinary communication
- Security briefing
- Applied behavior analysis
- Customer service
- POS and cash register operation
- Cleaning
- Cooking
- Research and analysis
- Critical thinking
- Persuasive writing
- Reading and analyzing
- Logical inquiry
- Attentive to detail
- Securing large areas
Training
(Completed at Autism Behavioral Center)
-Principles of ABA
-Professionalism
-Naturalistic teaching
- Creating opportunities
-Task analysis
References
- Raley Beggs, Middlesex Community College, (813) 353-395-3457, Professor
- James Poitras, Clover Lab, (603) 718-5640, jimmy@cloverfoodlab.com, Former Supervisor
- Ryan Ziemlak, Margaritas, (413) 281-0517, rziemlak@margs.com, Former Manager
Timeline
Registered Behavior Technician
Autism Behavioral Center
05.2024 - 03.2025
Associate of Arts - Psychology
Middlesex Community College
01.2024 - 12.2025
Security Officer
Leader Bank Pavilion
04.2023 - 06.2024
Team Member
Clover Food Lab
07.2021 - 09.2024