Jonathan Patrick

Grew revenue in existing accounts by identifying customer pain, learning the business impact of the pain, and providing a solution that made business sense

• Collaborative semi-technical selling environment
• Direct Sales/Indirect selling with channel partners
• Trained new channel partners on product offerings, workflow solutions, and best practices for successful selling techniques
• Provided continuity and focused on retaining accounts through acquisition of Zemax LLC by Ansys

• Consistently achieved/exceeded Quota three years in a row: 100/110/113% by securing renewals and upselling new products
• Implemented and managed team-wide results tracking process for increased visibility and target setting
• Grew accounts by Securing the Base and Attacking the Whitespace

• Redesigned process for creating, tracking, and delivering special customer orders in a transparent and cost-effective method that lowered costs and allowed the company to better prioritize resources during peak times
• Employed usage numbers to forecast demand to allow for lean inventory, and built process for rapid fulfillment
• Managed on-boarding of new customers, tracked product orders/usage in defined areas, and worked with customer to ensure accurate delivery of orders on a "Just In Time" (JIT) basis

• Coordinated logistics for $4 million per year account, growing to more than $7 million per year over four years
• Managed orders for five buildings, including over 50 individual product locations
• Primary customer contact for special orders and troubleshooting any product issues
• Led development of new order fulfillment system
• Tracked waste and collaborated with customer to lower costs by reducing unnecessary stock of low-usage products

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
• Tracked stock and placed orders using company inventory management software
• Managed deliveries and on-location order fulfillment
• Provided high-level of customer service to increase "stickiness" of accounts and grow sales

• Identified new business opportunities through cold calling, networking, and prospective database leads
• Built customized presentations for potential customers
• Tracked results of marketing plans and reviewed results with customers to help them target their ideal clients