Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jonathan Patten

San Antonio,TX

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Team Leader

Walmart
03.2016 - Current
  • Mentored staff to enhance productivity and ensure adherence to company policies and standards.
  • Led cross-functional teams to enhance project delivery and client satisfaction.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Optimized merchandising efforts in retail spaces to attract shopper attention while showcasing key product features effectively.
  • Delivered high-quality creative solutions for diverse industries including retail, fashion, technology, and healthcare.
  • Directed daily operations to enhance customer satisfaction and streamline store processes.
  • Trained and mentored new staff on company policies and operational procedures.
  • Analyzed performance metrics to inform decision-making and drive accountability.

Methodist hospital security

Hss Security
07.2015 - 03.2016
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Monitored premises to ensure safety and security of staff, visitors, and property.
  • Conducted regular patrols to identify and mitigate potential security risks.
  • Responded promptly to alarms and incidents, coordinating with law enforcement when necessary.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Assisted in maintaining a safe environment for employees and visitors through diligent monitoring of surveillance systems.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.

Senior staff

Santikos Entertainment
06.2011 - 07.2015
  • Led team in implementing operational improvements to enhance guest experience and increase efficiency.
  • Mentored junior staff, fostering skills development and promoting a collaborative work environment.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.

Education

n/a - Business

Northwest Vista College
San Antonio, TX

High School Diploma -

Tom C. Clark High School
San Antonio, TX
05-2011

Business

Southern New Hampshire University

Skills

  • Customer Service
  • Team Building
  • Time Management
  • Retail sales
  • Team Management
  • Retail Management
  • Supervising Experience
  • Freight Experience
  • Interviewing
  • Merchandising
  • Management

Certification

PLE-Power Equipment Operator

National Registry of food safety professionals certified food safety manager

Timeline

Team Leader

Walmart
03.2016 - Current

Methodist hospital security

Hss Security
07.2015 - 03.2016

Senior staff

Santikos Entertainment
06.2011 - 07.2015

n/a - Business

Northwest Vista College

High School Diploma -

Tom C. Clark High School

Business

Southern New Hampshire University

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