Jonathan Paul
Sacramento,CA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
Work History
Medical Technician
Philips Healthcare
Sacramento, CA
10.2023 - Current
- Maintained lab equipment by calibrating, cleaning and performing routine maintenance checks.
- Provided excellent patient support and care to patients and families.
- Cleaned and sterilized laboratory equipment to prevent cross-contamination.
- Maintained lab equipment and troubleshot instrument problems.
Assistant Project Manager
Salesforce
San Francisco, CA
07.2022 - 12.2023
- Developed and maintained project documentation for reliable records.
- Generated weekly and monthly status reports for helpful progress tracking.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
IT Data Analyst
California Family Fitness
12.2022 - 05.2023
- Provide desktop support, configure software and hardware issues, resolve network errors, resolve printer errors and printer hardware errors so that staff can use the equipment fast and effectively.
IT Support Specialist
Saint Luke’s memorial Hospital
01.2021 - 06.2022
- Provide desktop support, configure software issues, and resolve printer connectivity for hospital employees so that hardware and devices run smoothly
- Replace and upgrade broken and outdated hardware to windows 10, imaging 6+ computers weekly to ensure new hires and medical staff are equipped with the most effective technology possible, Have updated 200+ computers to windows 10
- Maintain accurate inventory records for all hardware – including monitors, desktops, laptops, and hard drives – to reduce hardware loss and decrease unnecessary spending on new technology
Education
Bachelor of Arts - Graphic Design
Stephen F Austin State University
Nacogdoches04-2019
High School Diploma -
Uplift Hampton Preparatory High School
Dallas, TX05.2014
Skills
- MS Office Suite
- Mac & Windows OS
- HTML, CSS, JavaScript
- Active Directory
- Graphic Design
- Adobe Suite
- Customer Support
- Imaging
- Video/Remote Conferencing
- Strong Communication Skills
- Windows 10
Timeline
Medical Technician
Philips Healthcare
10.2023 - Current
IT Data Analyst
California Family Fitness
12.2022 - 05.2023
Assistant Project Manager
Salesforce
07.2022 - 12.2023
IT Support Specialist
Saint Luke’s memorial Hospital
01.2021 - 06.2022
Bachelor of Arts - Graphic Design
Stephen F Austin State University
High School Diploma -
Uplift Hampton Preparatory High School