Jonathan Paul Neumann
Minneapolis,United States
Summary
Highly motivated and experienced self-employed small business owner passionate about the community and health development and building successful, sustainable businesses. Demonstrated experience leading teams and achieving growth objectives. Adept at identifying and capitalizing on interpersonal relations and opportunities, creating strategic partnerships and driving sustainable growth. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Small Business Owner/Operator
JonnyDiamondLLC
04.2015 - Current
- Promoted business via word of mouth, guerrilla marketing and personal referrals to generate leads to create a loyal customer baseline
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Devised processes to boost long-term business success and increase profit levels. I guarantee quality work.
- Fulfilled customer needs and concerns confidently by knowing best industry practices and standards before purchase orders and customer invoices.
- Coached and mentored employees through effective recruitment, hiring and goal setting methods.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Built loyal account base and long-term business relationships with personal home owner accounts.
- Maintained cleanliness and organization before, during, and after construction process.
- Interacted impeccably with all customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Scheduled employees for work shifts, taking into account customer traffic and employee strengths.
Education
No Degree - Landscape Architecture
University of Minnesota - Twin Cities
Minneapolis, MN12.2023
Skills
- Planning and Execution
- Training and Development/Hiring
- Workflow Schedules
- On-Time Project Delivery
- Organizational Structuring
- Opportunity Identification
- Recycling and Conservation
- Inventory Tracking and Management
- Small Business Sales Transactions
Volunteering
Monthly volunteering at Simpson Housing Shelter via Mobile Loaves & Fishes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Small Business Owner/Operator
JonnyDiamondLLC
04.2015 - Current
No Degree - Landscape Architecture
University of Minnesota - Twin Cities
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