Jonathan Pelzer
Wichita,KS
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
10
10
years of professional experience
Work History
Owner/Carpet Installer
Pelzer Flooring
Wichita, KS
11.2019 - Current
- Managed daily operations of business, including hiring and training staff.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Measured, cut, and seamed carpet to fit rooms of various sizes.
- Installed carpet padding and tack strips around the perimeter of the room.
- Moved furniture as needed for installation purposes.
- Identified new opportunities for growth, expansion, and diversification.
- Maintained relationships with existing clients by providing superior customer service.
Carpet Installer
Robert Stiner
Wichita, KS
05.2014 - 11.2019
- Installed carpet padding and tack strips around the perimeter of the room.
- Moved furniture as needed for installation purposes.
- Used power starchers to stretched carpets over large areas.
- Performed minor repairs on carpets such as patching holes or tears.
- Utilized hand tools such as knives, scissors, irons and seam rollers to install carpets properly.
- Worked with other installers on larger projects requiring multiple people.
- Furnished quality carpet and upholstery cleaning services to residential and commercial clients.
Education
GED -
West High
Wichita, KS08-2008
Skills
- Customer Service
- Flooring Installation
- Carpet stretching
- Repair work
- Self Motivation
- Goal Setting
- Measuring skills
- Professional Communication
- Basic mathematical abilities
- Troubleshooting
- Problem-Solving
- Multitasking
- Professionalism
Timeline
Owner/Carpet Installer
Pelzer Flooring
11.2019 - Current
Carpet Installer
Robert Stiner
05.2014 - 11.2019
GED -
West High
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