Jonathan Peng
Lowell,MA
Summary
Results-driven Production Supervisor with over 10 years in manufacturing, leading teams and managing schedules to enhance workflow and safety compliance. Expertise in lean manufacturing and process improvement supports quality and timely delivery, driving operational efficiency in SMT assembly and production scheduling.
Overview
14
14
years of professional experience
Work History
Production Supervisor
SMTC
Billerica, Massachusetts
12.2024 - Current
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Supervised electronic assembly teams on SMTC production floor
- Monitored SMT and assembly workflows for line balance
- Coordinated daily staffing, shift handoffs, and production priorities to ensure optimal workflow and meet production targets.
- Enforced safety, quality, and housekeeping standards across work cells
- Trained operators on work instructions, tools, and station setup
- Train new staff on production processes and procedures.
- Reviewed production records, logs, and defect reports for accuracy
- Maintained accurate records of daily production activities.
- Communicated schedule changes and material needs with planners and buyers
- Escalated equipment issues and supported maintenance response during downtime
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Coordinated manpower to align with production demand and optimize workflow.
- Supported safety programs to reduce and eliminate employee injuries.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Resolved conflicts between employees in a professional manner.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Oversaw continuous improvement initiatives in a lean environment, enhancing quality, flow, and output.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Recommended and implemented measures to enhance production methods and product quality, contributing to overall operational effectiveness.
- Coordinated production requirements with material handling and staffing functions.
- Delegated tasks to employees and monitored the accurate and timely completion of tasks to meet project milestones.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Identified opportunities for process improvements through analysis of existing workflows.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Implemented cost-saving measures while maintaining high levels of product quality.
- Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
- Managed daily operations within budget constraints while meeting deadlines.
- Reviewed job specifications to properly set up machines.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Recommended opportunities for growth and advancement to motivate employees.
- Reviewed work order specifications to effectively plan and schedule jobs.
Process Engineer/SMT Technician
NeoTech Solutions
Westborough, Massachusetts
07.2012 - 12.2024
- Analyzed production workflows at NeoTech Solutions to identify and address process bottlenecks, enhancing overall efficiency.
- Designed process improvements for NeoTech Solutions manufacturing operations.
- Developed standard work instructions and operating procedures.
- Collaborated with engineering, quality, and production teams on process changes.
- Troubleshot equipment issues and adjusted process parameters.
- Supported Lean initiatives and continuous improvement projects.
- Implemented changes in the process to increase efficiency, safety, and quality.
- Analyzed existing processes and identified areas of improvement.
- Analyzed production data to identify areas of improvement and reduce costs.
- Developed process designs for new and existing manufacturing processes.
- Mentored interns and new hires while monitoring job progress and delegating work responsibilities.
- Established preventative maintenance programs for all relevant equipment used in production processes.
- Conducted experiments to optimize product yield and improve process control.
- Provided technical support to operations personnel throughout the plant.
- Monitored and analyzed process data for customer satisfaction, quality improvement and cost reduction.
- Monitored daily operation of the plant's systems to ensure optimal functioning.
- Implemented continuous improvement in processes and materials to improve performance and reduce costs.
- Assisted in training operators on safe operating procedures for complex machinery.
- Led process improvements while mentoring others to improve processes.
- Developed standard operating procedures (SOPs) and trained staff on best practices.
- Managed the scale-up of new products from pilot to full-scale production.
- Ensured compliance with environmental, health, and safety regulations in all process engineering activities.
- Designed and implemented process improvements and control strategies to improve product quality.
- Developed and optimized manufacturing processes to enhance productivity and reduce waste.
- Led root cause analysis investigations to identify and resolve complex production issues, improving process reliability.
- Assessed safety methods and procedures, determining new ways to promote better workplace protections.
- Improved formulas and processes to increase efficiency.
- Determined correct processes needed to manufacture materials at proper capacity.
- Assessed production activities and offered suggestions to boost quality and productivity.
- Supervised several chemical processing plant employees to verify overall quality of materials.
- Calibrated SMT placement equipment for NeoTech Solutions circuit board lines.
- Inspected solder paste deposits and stencil alignment before reflow.
- Loaded feeders and programmed pick-and-place machines for production runs.
- Troubleshot assembly faults using microscopes, meters, and process checks.
- Reworked defective boards with hot air tools and fine soldering stations.
- Verified component polarity, placement, and labeling against build documentation.
- Guided new technicians on NeoTech Solutions’ quality and safety procedures.
- Maintained clean workspaces and followed ESD controls during assembly.
- Set up and adjusted feeders to ensure proper component placement on the circuit board.
- Participated in team meetings to discuss current projects and upcoming tasks.
- Entered and uploaded production programs into computerized systems to facilitate operations. into computerized systems to control production processes.
- Conducted regular maintenance checks on all SMT machines, including cleaning and lubricating parts when necessary.
- Calibrated machine components to achieve desired performance parameters.
- Monitored production process to ensure correct operation of all equipment involved in the SMT process.
- Troubleshot issues with defective printed circuit boards.
- Ensured that all materials used met quality standards prior to use in the production line.
- Maintained and operated SMT machines, including pick-and-place, reflow ovens, wave solder equipment and other related machinery.
- Diagnosed problems with electrical or mechanical operations of automated machinery.
- Updated documentation related to production processes regularly.
- Followed safety protocols while working with hazardous chemicals such as fluxes, adhesives, solvents.
- Provided technical support to junior technicians in performing their duties.
- Assembled electronic components by hand for product testing or prototyping.
- Repaired faulty components using soldering techniques and specialized tools such as microscopes and tweezers.
- Performed detailed inspection of PCBs for quality assurance purposes.
- Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
- Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
Education
Associate of Science - Business Administration And Management
Middlesex Community College
Bedford, MA06-2016
Skills
- SMT assembly
- Lean manufacturing
- Production scheduling
- Quality inspection
- Process improvement
- Equipment maintenance
- Workflow optimization
- Workforce coordination
- Safety compliance
- Team leadership
- Conflict resolution
- Problem solving
- Employee training
- Effective communication
- Attention to detail
- SMT process control
- Line balancing
- Equipment setup
- Production reporting
- Preventive maintenance
- Production target management
- Standard operating procedures
- Health and safety compliance
- Schedule management
- Equipment layout optimization
- Schedule development
- Training and mentoring
- Production management
- Scheduling coordination
- Materials handling
- Equipment monitoring
- Manufacturing
- Quality control
- Staff management
- Continuous improvement
- Housekeeping oversight
- Employee leadership
- Production and processing
- Worker training
- Assembly and production
- Line maintenance
- Production targets
- Equipment operation
- Priority management
- Staff supervision
Timeline
Production Supervisor
SMTC
12.2024 - Current
Process Engineer/SMT Technician
NeoTech Solutions
07.2012 - 12.2024
Associate of Science - Business Administration And Management
Middlesex Community College