Jonathan Perez
Miami,FL
Summary
Successful HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance. Intellectually curious, forward thinking, team player and self-drivin.
Overview
9
9
years of professional experience
Work History
Client Executive
Paynada
08.2022 - 11.2022
- Enhanced profitability by developing pipelines creating and utilizing marketing and sales strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Conducted market research to identify new opportunities and target markets.
Universal Banker
Popular Bank
10.2021 - 07.2022
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
Cemetery Administrator
Mt. Olivet Cemetery
03.2020 - 07.2021
- Led people strategies, including, but not limited to: hiring, development, and performance management.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained personnel records and updated internal databases to support document management.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Created and managed project plans, timelines and budgets.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
Administrator
Immaculate Heart of Mary & St. Patrick Church
03.2020 - 07.2021
- Evaluated staff performance and provided coaching to address inefficiencies.
- Coordinated with human resources department to handle payroll and personnel databases.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Administrator Assistant
St. John the Evangelist
06.2013 - 06.2020
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Assisted manager in all aspects of business operations.
- Trained and supervised employees on office policies and procedures.
- Developed and implemented strategies to streamline office operations.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Education
Licenses & Certifications
Master of Arts - Systematic Theology
Graduate Studies - Systematic Theology
Seton Hall University
West Orange12.2023
Bachelor of Science - General Education
Seton Hall University
West Orange, NJ05.2009
Skills
- Technological knowledge - Proficiency in MS Outlook, Word, Excel, Power Point
- Strong in prioritizing and organizational skills
- Clear and professional verbal and written communication skills
- Outstanding time management skills
- Outstanding Confidentiality skills
- Team Management
- Issue and Conflict Resolution
- Employee Recruitment
- Clerical Support
- HR Policies
- New Employee Onboarding
- Mediation Expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Portuguese
Limited Working
Timeline
Client Executive
Paynada
08.2022 - 11.2022
Universal Banker
Popular Bank
10.2021 - 07.2022
Cemetery Administrator
Mt. Olivet Cemetery
03.2020 - 07.2021
Administrator
Immaculate Heart of Mary & St. Patrick Church
03.2020 - 07.2021
Administrator Assistant
St. John the Evangelist
06.2013 - 06.2020
Licenses & Certifications
Master of Arts - Systematic Theology
Graduate Studies - Systematic Theology
Seton Hall University
Bachelor of Science - General Education
Seton Hall University
Similar Profiles
Chance HerringtonChance Herrington
Client Support Specialist at PaynadaClient Support Specialist at Paynada
Maurisa RavenMaurisa Raven
Client Executive at PaynadaClient Executive at Paynada
Rishika JainRishika Jain
Client Executive at Paynada (Merchant Services)Client Executive at Paynada (Merchant Services)
Darrell JohnsonDarrell Johnson
Warehouse Manager at CyscoExpertWarehouse Manager at CyscoExpert
Sandra BlagojevicSandra Blagojevic
Travel Designer at Andiamo TravelTravel Designer at Andiamo Travel