Jonathan Perez
Hollywood
Summary
Upbeat and communicative with knack for problem-solving and negotiation. Understands financial regulations and debt recovery procedures, possessing strong analytical and organizational skills. Dedicated to achieving high recovery rates and ensuring client satisfaction. Offering excellent communication skills and strong aptitude for negotiation, eager to learn and develop in professional environment. Contributes understanding of financial principles and regulations, coupled with strong analytical and organizational skills. Ready to use and develop negotiation and problem-solving skills in this sales role.
Overview
10
10
years of professional experience
Work History
Turbo Debt
Sales Associates
01.2021 - Current
- Developed strong relationships with customers to foster timely payments and account resolution.
- Exceeded performance targets for successful debt recoveries, contributing to company''s overall financial stability.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Developed rapport with debtors by demonstrating understanding of their situations while clearly outlining available solutions for resolving debts owed.
Sales Rep
CJG Insurance
06.2018 - 01.2021
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Utilized CRM software to manage client relationships.
Manager
Advance Auto Parts
03.2016 - 05.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Representative
Alorica
06.2014 - 02.2016
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.
- Enhanced client portfolio value by recommending personalized insurance solutions based on individual risk assessments.
Education
High School Diploma -
Charles W Flanagan High School
Pembroke Pines, FL06.2010
Skills
- Debt recovery strategies
- Skip tracing techniques
- Patience and persistence
- Goal-oriented mindset
- Call center experience
- Strategic sales
- Sales professional
- Active listening
- Critical thinking
- Data entry
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Turbo Debt
Sales Associates
01.2021 - Current
Sales Rep
CJG Insurance
06.2018 - 01.2021
Manager
Advance Auto Parts
03.2016 - 05.2018
Sales Representative
Alorica
06.2014 - 02.2016
High School Diploma -
Charles W Flanagan High School
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