Jonathan Perez
Orlando
Summary
Dependable professional with extensive clerical experience and a strong background in office administration. Demonstrated ability to enhance business operations through effective data entry, file management, and scheduling. Proven track record of high productivity and efficient task completion, contributing to team success. Strong communication and problem-solving skills, with a focus on delivering results.
Overview
11
11
years of professional experience
Work History
Clerk / Payroll
Holiday Inn Club Vacations
Orlando
07.2021 - Current
- Processed organizational payroll accurately and promptly to ensure employee satisfaction.
- Collaborated with HR to coordinate benefits, deductions, and time-off accruals.
- Conducted audits of payroll records to maintain integrity and accuracy.
- Ensured compliance with labor laws, tax regulations, and company policies regarding payroll.
Lifeguard
Universal's Volcano Bay
Orlando
02.2020 - 06.2021
- Conducted thorough surveillance of water attractions, catch pools, and rivers to uphold safety standards.
- Implemented safety practices during attraction operations, managing both opening and closing procedures.
- Responded promptly to emergencies by identifying individuals in distress amidst large crowds.
Sales Associate / Lead
Calvin Klein
Orlando
08.2019 - 10.2020
- Processed an average of 200 cash transactions daily, ensuring efficiency during peak hours.
- Trained team members in daily merchandising operations to enhance overall team performance.
- Delivered exceptional guest service, while also offering product knowledge and assistance to customers.
Server/ Bartender
Drive Shack
Lake Nona
01.2018 - 08.2019
- Optimized daily operations by supporting team members effectively.
- Surpassed guest expectations with superior customer service delivery.
- Increased brand visibility through strategic collaboration with marketing on social media campaigns.
- Showcased adaptability and teamwork in multifaceted roles.
Valet / Manager
BAGS
Orlando
02.2015 - 09.2017
- Directed car valeting operations and facilitated luggage handling for seamless service delivery.
- Coached employees in training and customer service to enhance performance.
- Organized daily tip shares averaging $100 for employee distribution.
- Reconciled revenue generated during shifts to maintain accurate financial records.
Education
Bachelor of Science - Marketing, Communication
University of Central Florida
Orlando, FL05-2020
Associates of Arts (AA) -
Valencia College
Kissimmee, FL05.2017
Skills
- Client support
- Teamwork and collaboration
- Effective time management
- Leadership abilities
- Basic Spanish speaking
- Microsoft Office expertise
- First aid and CPR certified
Leadership And Professional Development
Director of Operations, Hitting the Field, University of Central Florida, Orlando, FL, 08/01/16, 05/01/19, Manage 25+ crew members, create production schedules, plan content segments, and assign scripts, Utilized the teleprompter and help talent rehearsed their lines before we go live, Recorded shows as the camera man and also was talent in front of the camera myself, Produced and edited videos, highlights and interviews for the show
Timeline
Clerk / Payroll
Holiday Inn Club Vacations
07.2021 - Current
Lifeguard
Universal's Volcano Bay
02.2020 - 06.2021
Sales Associate / Lead
Calvin Klein
08.2019 - 10.2020
Server/ Bartender
Drive Shack
01.2018 - 08.2019
Valet / Manager
BAGS
02.2015 - 09.2017
Bachelor of Science - Marketing, Communication
University of Central Florida
Associates of Arts (AA) -
Valencia College