Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Perry

Charlotte,NC

Overview

9
9
years of professional experience

Work History

Leasing Consultant

WILLIAMS AND MORRISON HOLDINGS LLC
Monroe, NC
01.2020 - Current
  • Conducted property tours, highlighting key features and amenities to prospective tenants.
  • Managed lease paperwork, ensuring accurate completion and timely submission.
  • Collaborated with maintenance teams to address tenant requests and concerns promptly.
  • Prepared marketing materials to attract potential renters to available properties.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Conducted background checks on applicants.
  • Contacted and followed up with tenants on renewal notices.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Maintained accurate records of prospective renters, applications and leases.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Tracked leads using CRM software and followed up with interested parties.
  • Updated resident data into property management software system daily.
  • Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
  • Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
  • Assisted owners with analyzing complex real estate documents and loan agreements.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Received rent payments and tracked transactions in accounting software.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Provided excellent customer service to all tenants throughout their tenancy period.

Front Desk Receptionist

Hyatt
CHARLOTTE, NC
06.2018 - 03.2020
  • Greeted visitors and clients warmly at the reception area.
  • Managed incoming calls and directed them to appropriate staff members.
  • Scheduled appointments and maintained organized calendar for office personnel.
  • Processed incoming and outgoing mail efficiently for timely distribution.
  • Maintained cleanliness and organization of the front desk area daily.
  • Assisted clients with inquiries, providing accurate information about services offered.
  • Coordinated with various departments to ensure smooth office operations.
  • Handled administrative tasks, including filing documents and data entry accurately.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts and proper bills and change.

HOST

Chillis
Monroe, NC
07.2016 - 02.2018
  • Greeted and seated guests promptly upon arrival at the restaurant.
  • Assisted servers with menu knowledge and special requests from guests.
  • Managed reservation system to ensure efficient table assignments.
  • Maintained cleanliness and organization of the host station at all times.
  • Addressed guest inquiries and resolved any concerns swiftly and professionally.
  • Trained new hosts on procedures and customer service expectations effectively.
  • Collaborated with team members to enhance overall dining experience for guests.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.
  • Managed incoming calls during busy shifts.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.

Education

Some College (No Degree) - BUSINESS

Central Piedmont Community College
Charlotte, NC

Skills

  • Customer relationship management
  • Property marketing
  • Lease administration
  • Office organization
  • Sales techniques
  • Unit inspection
  • Property tour coordination
  • Background check process
  • Fair housing regulations
  • Market trends
  • Phone and email etiquette
  • Real estate law

Timeline

Leasing Consultant

WILLIAMS AND MORRISON HOLDINGS LLC
01.2020 - Current

Front Desk Receptionist

Hyatt
06.2018 - 03.2020

HOST

Chillis
07.2016 - 02.2018

Some College (No Degree) - BUSINESS

Central Piedmont Community College

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