
Top-notch bartender delivers prompt, friendly service and prepares and presents food and drinks to uncompromisingly meet company standards. Communicates, leads and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provides positive customer experiences.
Mitigating guests and local relationships amongst a very high volume atmosphere with the location being in the center of Snowshoe Mountain Resort. Responsibilities as manager included late night shift bartending, deep cleaning every night and inventory.
Supervision of front/back of house while bartending. Other duties included hosting, food running, dishwashing, and guest reconciliation.
Beginning and end of night responsibilities included lottery count and maintenance, cash drawer accountability, employee cash outs and end of day excel spreadsheet.
Served very high volume in a club atmosphere. Venue held concerts, special events and late night destination for Snowshoe Mountain Resort. Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
TiPS Alcohol Safety Training