U.A. Collector
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Developed strong relationships with clients, fostering trust and facilitating successful account resolutions.
- Maintained accurate records of all collection activities, ensuring compliance with industry standards and regulations.
- Trained new team members on scripts, company services, and collection strategies.
- Evaluated, researched and resolved discrepancies.
- Achieved performance goals on consistent basis.
- Consistently met or exceeded individual performance metrics while contributing to team goals as a reliable team player.