Overview
Work History
Education
Timeline
Generic

Jonathan Phillips

Depauw,IN

Overview

7
7
years of professional experience

Work History

Salesman

KING’s Mitigator Roofing & Remodeling
New Albany, Indiana
06.2024 - Current
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Participated in trade shows and sales events to promote products.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Adhered to safety regulations when performing inspections on roofs or installations.
  • Generated new business through networking, cold calling and other methods of prospecting.
  • Conducted regular site visits to evaluate existing roofs for potential repairs or replacement.
  • Listened to customer needs to identify and recommend best products and services.
  • Recognized security risks to properly handle situations.
  • Identified customer needs by asking questions and advising on best solutions.
  • Organized product demonstrations to showcase the benefits of different roofing products and services.
  • Produced sales documents, finalized deals and filed records.
  • Greeted and assisted customers to foster positive experiences.
  • Maintained accurate records of all sales activities including quotations, orders, payments.
  • Resolved customer complaints in a timely manner by providing accurate information and solutions.
  • Negotiated contracts with clients while maintaining a positive relationship with them.
  • Prepared and delivered appropriate presentations on products and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Collaborated with colleagues from other departments to ensure successful completion of projects within deadlines.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Prepared detailed cost estimates for various roofing and remodeling projects according to specifications.
  • Developed key customer relationships to increase sales.
  • Followed up with customers after installation and repair work was completed for feedback.
  • Managed customer relations by responding promptly to inquiries, complaints and requests for information.
  • Negotiated deals and handled complaints or objections.
  • Resolved customer issues in a timely manner while ensuring satisfaction at all times.
  • Provided technical advice on roofing installation, maintenance and repair.
  • Assisted customers in selecting the most suitable roofing materials based on their needs and budget.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Salesman

R&B Roofing and Remodeling
Louisville, KY
09.2022 - 06.2024
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Participated in trade shows and sales events to promote products.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Adhered to safety regulations when performing inspections on roofs or installations.
  • Generated new business through networking, cold calling and other methods of prospecting.
  • Conducted regular site visits to evaluate existing roofs for potential repairs or replacement.
  • Listened to customer needs to identify and recommend best products and services.
  • Recognized security risks to properly handle situations.
  • Identified customer needs by asking questions and advising on best solutions.
  • Organized product demonstrations to showcase the benefits of different roofing products and services.
  • Produced sales documents, finalized deals and filed records.
  • Greeted and assisted customers to foster positive experiences.
  • Maintained accurate records of all sales activities including quotations, orders, payments.
  • Resolved customer complaints in a timely manner by providing accurate information and solutions.
  • Negotiated contracts with clients while maintaining a positive relationship with them.
  • Prepared and delivered appropriate presentations on products and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Collaborated with colleagues from other departments to ensure successful completion of projects within deadlines.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Prepared detailed cost estimates for various roofing and remodeling projects according to specifications.
  • Developed key customer relationships to increase sales.
  • Followed up with customers after installation and repair work was completed for feedback.
  • Managed customer relations by responding promptly to inquiries, complaints and requests for information.
  • Negotiated deals and handled complaints or objections.
  • Resolved customer issues in a timely manner while ensuring satisfaction at all times.
  • Provided technical advice on roofing installation, maintenance and repair.
  • Assisted customers in selecting the most suitable roofing materials based on their needs and budget.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

CNC Machinist

Jones Machine And Tool
Palmyra, IN
09.2020 - 06.2021
  • Loaded and unloaded machines to prevent expensive equipment issues.
  • Maintained detailed production records to identify areas for improvement and maximize productivity.
  • Worked from layout and work order, created programs and set up machines to produce required parts.
  • Adjusted offsets daily based on work orders and changing production needs.
  • Observed machines for proper functioning and made adjustments to meet specifications and complete work orders on-time and under budget.
  • Monitored and adjusted processes or equipment to improve quality and productivity.
  • Troubleshot machinery and programming issues to exceed production goals.
  • Set-up and operated lathes, mills and grinders to cut raw materials.
  • Set up, adjusted or operated basic or specialized machine tools to support precision machining operations.
  • Adhered closely to equipment safety practices to reduce accidents.
  • Loaded and unloaded different tool parts from trucks and storage areas.
  • Fabricated various parts using multiple machines at once.
  • Changed out aging tools, fixtures and offsets.
  • Conducted equipment tests and inspections and made adjustments to maintain safety and functionality.
  • Developed solutions to wide range of complex technical problems to meet organizational objectives and deadlines.
  • Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
  • Selected appropriate speeds and feeds according to metal type and finish specifications.
  • Increased equipment lifespans by incorporating thorough preventive and corrective maintenance processes.
  • Measured, marked and indicated dimensions and reference points on materials.
  • Measured and marked dimensions and reference points to meet precise specifications.
  • Executed bench, machine and hand tool work by shaping, fitting and assembling machine parts from metal stock.
  • Constructed appropriate offset corrections for tool wear, broken tools and casting variations.
  • Hydrostatically tested and performed chipping and cleaning duties.
  • Troubleshot and repaired machines to increase productivity and decrease spending.
  • Gauged and maintained tolerances on grinding diameters, depths, squareness and parallelism.
  • Dismantled and inspected components to complete necessary adjustments and repairs.
  • Monitored feed and speed of machines during machining process to report problems and required repairs.
  • Sharpened, replaced and tracked cutting tools to adhere to strict quality control and usage schedules.

Team Member

Tractor Supply
Corydon, IN
11.2019 - 09.2020
  • Packed and scanned completed orders for accurate shipment to final destinations.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Loaded and unloaded merchandise and animal food in excess of 50+ pounds using proper safety procedures to avoid injuries.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
  • Picked up and moved boxes weighing 50+ pounds.
  • Drove team success by completing daily task quickly and accurately.
  • Looked for ways to go above and beyond job requirements.
  • Corrected issues in timely manner to maintain productivity goals.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Unloaded trucks, moved containers to staging area and determined correct storage locations.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Built and maintained effective working relationships with peers and upper management.
  • Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.

Groundskeeper

Old Capitol Golf Course
Corydon, IN
07.2018 - 10.2019
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Deployed sprinkler systems to give grass, flowers and other landscaping adequate water for growth needs.
  • Cleared pathways of overgrowth and debris or hazards such as snow.
  • Trimmed shrubbery and trees and carried out general garden maintenance.
  • Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health.
  • Pruned trees and bushes to improve visibility and shapes.
  • Assisted with grounds maintenance with basic landscaping support, including mowing, trimming and debris removal.
  • Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Installed irrigation systems, rock gardens and ponds according to customer specifications to simplify watering needs.

Cashier

Family Dollar Stores Inc.
New Salisbury, IN
02.2018 - 07.2018
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.

Education

High School Diploma -

North Harrison High School
Ramsey, IN
05.2018

Timeline

Salesman

KING’s Mitigator Roofing & Remodeling
06.2024 - Current

Salesman

R&B Roofing and Remodeling
09.2022 - 06.2024

CNC Machinist

Jones Machine And Tool
09.2020 - 06.2021

Team Member

Tractor Supply
11.2019 - 09.2020

Groundskeeper

Old Capitol Golf Course
07.2018 - 10.2019

Cashier

Family Dollar Stores Inc.
02.2018 - 07.2018

High School Diploma -

North Harrison High School

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