Jonathan Phonsavang
Anchorage,AK
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Manager of Operations
Capstonelogistics
02.2018 - Current
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Gained strong leadership skills by managing projects from start to finish.
Journeyman Carpenter
Local 1281
01.2014 - 02.2018
- Increased structural integrity of buildings through expert framing techniques, ensuring long-lasting durability.
- Increased client satisfaction with high-quality craftsmanship in residential and commercial construction projects.
- Read and interpreted blueprints and construction documents to determine project directives.
- Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
- Measured, cut and installed drywall, paneling and other materials.
- Installed insulation, trim and other finishing touches.
Education
High School Diploma -
Pacific High School
San Bernardino, CA06.2009
Skills
- Team Leadership
- Performance Improvement
- Recruitment
- Staff Management
- Scheduling
- Logistics
- Management Team Building
- Payroll Administration and Timekeeping
- Operations Management
- Teamwork and Collaboration
- Schedule Management
- Employee Relations
Timeline
Manager of Operations
Capstonelogistics
02.2018 - Current
Journeyman Carpenter
Local 1281
01.2014 - 02.2018
High School Diploma -
Pacific High School