JONATHAN PIETTE
Decatur,Alabama
Summary
Experienced and highly enthusiastic maintenance manager with a proven track record of success. Demonstrated exceptional leadership skills in the Marine Corps, where I was chosen for additional responsibilities. These included briefing senior leadership on readiness status using the Unit Account Manager (UUAM), acting as the Maintenance Management Chief, and supervising logistics/maintenance training. Proudly honorably discharged as a US Marine Corps Veteran.
Overview
12
12
years of professional experience
Work History
Level 4 Electrical/Mechanical Technician
Wayne Farms LLC
Decatur, AL
06.2021 - Current
- As a Production Maintenance Technician have gained expert level knowledge on various production equipment throughout the facility
- I plan, coordinate, and conduct maintenance with Original Equipment Manufacturer (OEM) provided contractor support on various systems throughout the plant to include scheduled and non-scheduled events to maintain all systems for maximum efficiency
- Currently work on the maintenance crew which consistently achieves the highest reliability and best safety record in Wayne Farms enterprises
- I conduct internal training activities within the maintenance crew, to increase proficiency and expertise to maintain high safety and maintenance standards to increase productivity and lowering repair time
- During production down time, I run calibration tests on various equipment to ensure proper operation
- Developed a strong expertise in Human Machine Interface (HMI) and Programable Logic Controller (PLC) systems through countless hours of interaction
- Worked in both production and maintenance departments with a sound understanding of the processes of Wayne Farms
Retail Banker/Branch Manager
Woodforest National Bank
Decatur, AL
10.2020 - 06.2021
- While attending online classes, I acted as branch manager, strived to provide exceptional customer service to all bank members and non-members, ensuring a safe and clean environment during COVID to reduce exposure to customers and bank employees
- Processed new accounts and loan applications keeping to banks best interests in mind
- Maintained a high standard for attention to detail when dealing with customer’s funds
- Provided customer service while working the local call center, I rectified all customer issues
- Responsible for the management of on average $275,000 branch funds available at any given time inside the vault
Waiter/Cook/Bartender
BUFFALO WILD WINGS
Athens, AL
01.2019 - 07.2019
- While attending online classes, I provided excellent customer service to all visiting guests
- Ensuring that all products are up to the utmost quality for each guest and would make right any customer complaints
- Maintained a clean and healthy environment for both the dining and food preparation areas of the dining establishment
- Ensure that all guests have a safe experience at the bar area
Sales and Marketing Coordinator
HORIZON EXECUTIVES
Wilmington, NC
08.2018 - 12.2018
- After exiting the Marine Corps, I coordinated monthly sales goals with AT&T National Director
- Assisted with day-to-day operations with all back-office procedures
- I recruited new sales/marketing staff, by conducting resume reviews, selected promising candidates, performed interviews
- I conducted orientation presentations and provided training on company’s policies, procedures and quality control standards related to all types of products
- Maintain a high degree of morale and efficiency by providing ongoing support and motivation to staff members and the sales force
Maintenance Management Specialist/Supervisor
UNITED STATES MARINE CORPS
Jacksonville, NC
08.2014 - 08.2018
- As a Maintenance Management Specialist provides advice, guidance, and assistance to the unit's equipment commodity/section managers and maintenance personnel to ensure a systematic approach to maintenance operations of ground equipment
- I supervised the maintenance department and maintenance personnel with monitoring and reporting of maintenance management: unit policies, programs, procedures, and maintenance automated information system (MAIS) requirements
- Provided analysis, maintenance management functional elements/areas, maintenance production functions, and maintenance engineering actions in support of equipment Total Lifecycle Systems Management (TLCSM) efforts
- Coordinated with various Combat Logistics Battalions, Transportation Support Battalions, and Maintenance Battalions to ensure there is a systematic approach to maintaining the unit’s equipment and transporting equipment where it needs to be
- Provided maintenance support for unit readiness, prepared, and planned for unit deployment and unit exercise to ensure rolling stock availability
- Maintained unit Technical Manuals repository for reference in completing Maintenance Work Orders, provided preventative maintenance kits, ensured corrosion prevention plans were executed, and routine maintenance materials were in stock
- Conducted training to maintain proficiency and conformance to unit Standard Operational Procedures (SOP), ensuring overall personnel familiarity with SOP which increased productivity and reduced safety related incidents
- Developed custom reports utilized for readiness status reporting which were adopted as the standard for the organization
- Planning and inspecting all storage containers and all administrative duties within S4
- Proficient in ordering, receiving, tracking, planning, and editing requisitions through Global Combat Support System (GCSS)
- Utilized in conjunction with WEB Visual Logistics Information and Processing System (WEB VLIPS) and FEDMALL/EMALL to better enhance logistic capability and provide status to leadership
Customer Service Representative
ACADEMY SPORTS + OUTDOORS
Madison, AL
03.2013 - 04.2014
- Prior to joining the Armed Service, I disposed of, or oversee the disposal of; surplus, unclaimed, damaged, or outdated property
- Planned, directed, or coordinated one or more administrative services of an organization, such as gain/loss records, property returns, licensing, and sales
- Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues, by demonstrating a talent for communicating effectively with customers from diverse backgrounds
- Responded to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders
- Monitored the facility to ensure that it remains safe, secure, and well-maintained
- Lead and motivated a team of 12 to achieve peak enthusiasm and quality customer service
Education
Associates - Computer Science
Southern New Hampshire University
06.2021
Global Combat Supply System Marine Corps (GCSS-MC) -
US Marine Corps Formal Training
01.2017
Using Unit Account Manager Course -
US Marine Corps Formal Training
01.2017
Corporals Distance Learning Course -
US Marine Corps Formal Training
01.2016
Leadership Seminar -
US Marine Corps Formal Training
01.2015
Basic Maintenance Management Specialist Course -
US Marine Corps Formal Training
01.2015
Microsoft Suite -
US Marine Corps Formal Training
01.2015
Skills
- Mechanical troubleshooting
- Preventive Maintenance
- Equipment installation
- Equipment troubleshooting
- Power tool operation
- Safety protocols
- Quality inspection
- Hydraulic systems
- Schematic reading
- Pneumatic systems
- Mechanical repairs
- Parts replacement
- Hand tools proficiency
Timeline
Level 4 Electrical/Mechanical Technician
Wayne Farms LLC
06.2021 - Current
Retail Banker/Branch Manager
Woodforest National Bank
10.2020 - 06.2021
Waiter/Cook/Bartender
BUFFALO WILD WINGS
01.2019 - 07.2019
Sales and Marketing Coordinator
HORIZON EXECUTIVES
08.2018 - 12.2018
Maintenance Management Specialist/Supervisor
UNITED STATES MARINE CORPS
08.2014 - 08.2018
Customer Service Representative
ACADEMY SPORTS + OUTDOORS
03.2013 - 04.2014
Associates - Computer Science
Southern New Hampshire University
Global Combat Supply System Marine Corps (GCSS-MC) -
US Marine Corps Formal Training
Using Unit Account Manager Course -
US Marine Corps Formal Training
Corporals Distance Learning Course -
US Marine Corps Formal Training
Leadership Seminar -
US Marine Corps Formal Training
Basic Maintenance Management Specialist Course -
US Marine Corps Formal Training
Microsoft Suite -
US Marine Corps Formal Training