Jonathan Pollack
Machesney Park,IL
Summary
Professional with substantial experience in medical reimbursement processes. Skilled in claim submissions, insurance verification, and patient billing. Strong focus on team collaboration and achieving results. Reliable and adaptable, with keen eye for detail and commitment to accuracy.
Overview
30
30
years of professional experience
Work History
Medical Reimbursement Technician
Veterans Affairs Medical Center
10.2015 - 11.2024
- Assisted patients with understanding their insurance benefits, providing clear explanations of coverage limits and out-of-pocket expenses.
Certified Credit Counselor
Family Credit Counseling Center
09.2006 - 09.2015
- Assisted individuals in reducing debt through careful review of their finances and tailored repayment plans.
- Assisted individuals at risk of foreclosure and tailored repayment plans to prevent foreclosure.
Cashier/Supervisor
Target
10.1994 - 06.2000
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Science - Recreation Administration
Eastern Illinois University
Charleston, IL05-2006
High School Diploma -
Guilford High School
Rockford, IL05-1996
Skills
- ICD-10 proficiency
- Appeals handling
- HIPAA compliance
- Healthcare reimbursement
- Supervision
- Retail Sales
Timeline
Medical Reimbursement Technician
Veterans Affairs Medical Center
10.2015 - 11.2024
Certified Credit Counselor
Family Credit Counseling Center
09.2006 - 09.2015
Cashier/Supervisor
Target
10.1994 - 06.2000
Bachelor of Science - Recreation Administration
Eastern Illinois University
High School Diploma -
Guilford High School
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