Jonathan Portillo
Lancaster,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Retailer
Metro By T-Mobile
06.2020 - 03.2024
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Exceeded sales targets through effective upselling techniques and product knowledge sharing with customers.
- Resolved customer complaints professionally, ensuring their satisfaction while maintaining company guidelines.
- Trained new hires on company policies, procedures, and best practices to optimize performance.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Education
High School Diploma -
Quartz Hill High School
Lancaster, CA06.2024
Skills
- Upselling strategies
- Goal-oriented mindset
- Customer Service
- Creativity and Innovation
- Friendly and Helpful
- Safety and Cleanliness Standards
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Retailer
Metro By T-Mobile
06.2020 - 03.2024
High School Diploma -
Quartz Hill High School