Accomplished and motivated executive with successful career history in business operations. Offering exceptional leadership and staff development skills proven to build trust and communicate effectively across all organizational levels. Coordinated with board members and C-suite executives to initiate and execute strategic business plans that achieve key objectives.
Overview
Work History
Executive Vice President and Chief Development Officer
PURSUECARE – Virtual Addiction and Mental Health
Collaborate closely with CEO and Board of Directors, contributing to the development of strategic growth plans
Designed and implemented initiatives to drive business expansion and enhance revenue generation.
Evaluating new opportunities for business growth, market expansion, and strategic alliances
Spearheaded the identification of trends, opportunities, and competitive landscape through comprehensive market research and analysis. Implemented effective market entry strategies for new regions or segments.
Implemented strategic initiatives that resulted in increased revenue by offering new services, acquiring customers, promoting growth, and ensuring client retention; Directed both sales and marketing teams in executing impactful strategies
Provided executive team and board of directors with informative reports on growth performance, market trends, and business development activities; Applied data analysis to support decision-making process in evaluating the success of growth strategies.
Chief Growth Officer
PURSUECARE – Virtual Addiction and Mental Health
Collaborated with CEO and Board of Directors to lead strategic planning and execute operational initiatives for scaling a start-up.
Led strategic planning efforts to enhance business performance and increase market share.
Successfully achieved geographical expansion and revenue growth amidst challenging circumstances.
Collaborated cross-functionally with key departments including Operations, Clinical,Credentialing/Enrollment,Marketing,and Finance/Billing,to establish efficient high-performing teams in Partnership Development and Recruiting while ensuring alignment and scalability.
Refocused Patient Management resulting in a 120% increase in productivity for new patients processed and enhancing conversion rates from less than 50% to 80%
Achieved over 130% year-over-year growth by spearheading business development initiatives in hospitals, health systems, FQHCs, primary care, and Skilled Nursing facilities.
Vice President of On-Demand Operations
INSIGHT TELEPSYCHIATRY
Successfully managed the day-to-day functions of on-demand and scheduled services as a result of strategic hiring post-investment from a private equity firm.
Ensured successful implementation and execution of strategic and tactical operational objectives through managerial supervision
Implemented strategies to build strong relationships and manage accounts effectively
Maintained regular contact with Executive Management to ensure alignment on strategic objectives and manage evolving business needs.
Worked alongside colleagues from different organizational areas to facilitate cooperation and support the accomplishment of common targets
Implemented clear and concise communication strategies to convey financial metrics and key performance indicators to staff members
Aligned business unit priorities and goals for improved clarity
Maintained oversight of overall budgets for various business lines.
VP of Regional Operations NJ/DE/MD/DC (2017-2019)
MED OPTIONS
Successfully planned and executed regional operations, sales, and client relation functions for a private equity supported behavioral health consulting services firm.
Fostered strategic partnerships and relationships to advance business expansion strategies and initiatives.
Implemented business growth initiatives that drove increased revenue and facilitated state expansions
Oversaw the performance and development of 180+ clinicians in different locations that included psychiatrists, nurse practitioners, psychologists, and licensed clinical social workers
Built regional teams comprising of assistant vice presidents, directors of regional client services, therapy clinical directors, and medication management clinical directors to deliver sales support, account management, and clinical assistance in the respective regions.
Supervised management of over 400 long term care facility accounts across NJ, DE, MD, and DC
Achieved success in performing duties as a senior manager by consistently demonstrating solid leadership skills, ethical practices, and aligning with the mission and directives of the business unit.
Executive Director
EPIC HEALTH SERVICES – Pediatric Skilled Nursing
Oversaw the performance and operations of a branch staff which included a clinical director, clinical manager and various other roles
Led efforts to drive branch growth and improve efficiency, resulting in an increase in revenue from a billing of over 300k weekly with 7000+ billable hours
Evaluated reports and gathered relevant data on the business's performance metrics (referral patterns, non-admits, revenue). Recognized trends and implemented effective adjustments for staying competitive within the local market.
Provided support for the recruitment and onboarding process of RN/LPN field nurses.
Responsible for employee development of all office employees.
Contributed significantly to the prosperous acquisition of organization by a private equity group
Client Services Manager
BAYADA HOME HEALTH CARE – Home Care
Built and maintained relationships with referral sources such as hospitals, rehab centers, and assisted living facilities.
Partnered with the team marketer and clinical liaisons to foster connections and enhance homecare referrals
Managed end-to-end recruitment process from initial contact to onboarding
Manage all aspects related to interviews, work history investigations, background checks, and orientation
Maintained active caseload of 120+ patients
Ensured effective scheduling for a range of clinicians such as RNs, LPNs, PTs, OTs, STs,
RDs,
Social workers and HHAs.
Ensured scheduling of clinician visits by coordinating with managed care office for timely request and acquisition of authorizations.
Education
Bachelor of Science–Business Management–Concentration Healthcare Management -
Executive Vice President and Chief Development Officer
PURSUECARE – Virtual Addiction and Mental Health
Chief Growth Officer
PURSUECARE – Virtual Addiction and Mental Health
Vice President of On-Demand Operations
INSIGHT TELEPSYCHIATRY
VP of Regional Operations NJ/DE/MD/DC (2017-2019)
MED OPTIONS
Executive Director
EPIC HEALTH SERVICES – Pediatric Skilled Nursing
Client Services Manager
BAYADA HOME HEALTH CARE – Home Care
Bachelor of Science–Business Management–Concentration Healthcare Management -
QUINNIPIAC UNIVERSITY
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