Jonathan Prado
Pullman
Summary
Motivated psychology student at Washington State University with hands-on experience in research, customer service, healthcare training, and campus operations. Strong communicator with a demonstrated ability to work in fast-paced environments, support others, and adapt across diverse professional settings. Seeking opportunities to further develop skills in psychology, healthcare, and human services.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Research Assistant
Complex Social Interactions Lab – Washington State University
12.2025 - 05.2026
- Analyzed body-worn camera footage to evaluate police-community interactions and decision-making
- Contributed to review of 60,000+ hours of footage supporting public safety research initiatives
- Coded behavioral data using specialized research software
- Assisted in validating police reports through cross-referencing video evidence
- Collaborated in interdisciplinary research with faculty, students, and external agencies
- Ensured compliance with CJIS standards and ethical research protocols
Leasing Agent
The Grove at Pullman Apartments
12.2025 - 05.2026
- Conducted property tours and communicated leasing information to prospective residents
- Processed applications, verified documents, and maintained leasing records
- Managed resident communication via phone, email, and in-person interactions
- Coordinated with maintenance staff to resolve resident issues efficiently
- Supported marketing efforts to improve occupancy and resident engagement
- Handled conflict resolution and maintained positive resident relations
Writing Tutor
WSU Writing Center
12.2025 - 05.2026
- Provided one-on-one tutoring in writing clarity, structure, grammar, and APA formatting
- Assisted students across disciplines with essays, reports, and research papers
- Supported development of argumentation and academic writing skills
Parking Operations Assistant
WSU Parking Crew (Tim Lensing)
08.2025 - 05.2026
- Supported campus parking operations and enforcement of university policies
- Assisted students, staff, and visitors with directions and parking inquiries
- Managed event parking logistics including signage and traffic flow
- Ensured safety, accessibility, and organization across assigned lots
Front Desk Assistant
WSU UREC – Customer Service
12.2025 - 01.2026
- Assisted students and guests with check-in, membership verification, and day passes
- Provided customer service in a fast-paced recreational facility environment
- Answered questions and ensured smooth front desk operations
Student Trainee
CNA Clinical Training (Facility-Based)
09.2025 - 10.2025
- Assisted with basic patient care under supervision
- Supported activities of daily living and patient comfort
- Observed and reported patient conditions to care staff
- Developed foundational healthcare and communication skills
Server
Southside Café – Washington State University
01.2024 - 01.2024
- Provided customer service in a high-volume dining environment
- Maintained cleanliness, accuracy, and timely food service
- Worked as part of a team to ensure efficient operations
General Laborer
Eric Hepler, Inc. – Clatskanie, OR
01.2024 - 01.2024
- Assisted with construction and general labor tasks on active work sites
- Maintained cleanliness and organization of work areas
- Followed directions and safety procedures to support project completion
Education
B.A. - Psychology
Washington State University
Pullman, WA, USA04-2026
High School Diploma - undefined
Kelso High School
Kelso, WA, USA01-2023
Skills
- Communication & Active Listening
- Conflict Resolution & De-escalation
- Research & Data Analysis
- Customer Service & Client Relations
- Team Collaboration & Leadership
- Time Management & Multitasking
- Computer Literacy (Microsoft Office, research tools)
Certification
- Basic Life Support (BLS) Certified
- CPR Certified
- CNA Clinical Training (Sep 2025 – Oct 2025)
Interests
Psychology & human behavior, Fitness and physical wellness, Music and creative expression, Reading and self-development, Cultural exploration and language learning
Timeline
Research Assistant
Complex Social Interactions Lab – Washington State University
12.2025 - 05.2026
Leasing Agent
The Grove at Pullman Apartments
12.2025 - 05.2026
Writing Tutor
WSU Writing Center
12.2025 - 05.2026
Front Desk Assistant
WSU UREC – Customer Service
12.2025 - 01.2026
Student Trainee
CNA Clinical Training (Facility-Based)
09.2025 - 10.2025
Parking Operations Assistant
WSU Parking Crew (Tim Lensing)
08.2025 - 05.2026
Server
Southside Café – Washington State University
01.2024 - 01.2024
General Laborer
Eric Hepler, Inc. – Clatskanie, OR
01.2024 - 01.2024
High School Diploma - undefined
Kelso High School
B.A. - Psychology
Washington State University