Jonathan Quinones
Providence
Summary
Detail-oriented supply clerk with extensive experience in chemical handling, warehouse organization, and team leadership. Proven ability to train staff and optimize processes to enhance safety and operational efficiency.
Overview
27
27
years of professional experience
Work History
Supply Clerk
Rhode Island Hospital
Providence
02.2010 - Current
- Inspected deliveries for quality and accuracy upon receipt to ensure compliance with standards.
- Trained new employees on correct supply handling procedures to enhance safety protocols.
- Conducted regular cycle counts to maintain accurate inventory records and optimize stock management.
- Stored and handled chemicals following safety data sheets and OSHA standards to prevent accidents.
- Reorganized warehouse layout, optimizing space utilization and boosting productivity among staff.
- Maintained adequate inventory levels, adhering to rotation guidelines to reduce stock expiration risks.
- Recorded inventory, stock levels, and deliveries accurately to support operational efficiency.
- Checked received stock against written requisition to confirm order accuracy and integrity.
Truck Loader
Centrex Distributors
West Greenwich
10.2008 - 01.2010
- Loaded trucks efficiently with various products for timely deliveries.
- Operated forklifts to move materials and optimize warehouse space.
- Inspected shipments for accuracy and quality before loading.
- Maintained cleanliness and organization of loading areas and equipment.
- Communicated with dispatchers to confirm shipment schedules and requirements.
- Followed safety procedures when handling hazardous materials or operating heavy machinery.
- Inspected merchandise for damage prior to loading or unloading.
Lead CSR
Uhaul Moving And Storage
Providence
05.2004 - 06.2007
- Trained and mentored new customer service representatives.
- Resolved customer inquiries and complaints swiftly and effectively.
- Coordinated logistics for equipment reservations and returns.
- Managed inventory levels and ensured proper maintenance of equipment.
- Ensured compliance with applicable regulations while delivering excellent customer service.
- Handled escalated customer complaints with professionalism and empathy.
- Performed additional tasks as assigned by senior management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Coordinated schedules to ensure adequate coverage during peak service hours.
Material Handler
Hope Global
Cumberland
03.2002 - 04.2004
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded shipments while adhering to safety protocols daily.
- Organized inventory in designated areas for easy access and tracking.
- Inspected incoming materials for quality and compliance with specifications.
- Collaborated with team members to streamline workflow processes effectively.
- Trained new staff on operational procedures and safety standards regularly.
- Inspected materials for any damages or defects upon receipt.
- Reported any malfunctions or damages of material handling equipment promptly.
- Supported other warehouse personnel in completing tasks efficiently.
- Loaded completed orders on pallets according to delivery numbers.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
Csr
Ro-jacks marketplace
Providence
04.1999 - 08.2003
- Assisted customers with product inquiries and order placements to enhance satisfaction.
- Resolved customer complaints promptly and effectively, ensuring high service standards.
- Collaborated with team members to maintain store organization and efficiency.
- Organized break times
- Managed cash handling, including daily reconciliation and register procedures.
- Processed refunds and exchanges in accordance with company policy to uphold compliance.
- Oversaw cashier performance, identifying areas for improvement in service delivery.
- Scanned, priced, and bagged groceries efficiently to reduce wait times.
Education
GED -
Cranston Adult Learning Education Center
Cranston, RI10-2001
Skills
Inspection procedures and inventory inspection
- Chemical handling and materials handling
- Warehouse organization and operations
- Stock rotation practices
- Team leadership and employee training
- Problem solving
- Time management
- Attention to detail
- Effective communication and self-motivation
Timeline
Supply Clerk
Rhode Island Hospital
02.2010 - Current
Truck Loader
Centrex Distributors
10.2008 - 01.2010
Lead CSR
Uhaul Moving And Storage
05.2004 - 06.2007
Material Handler
Hope Global
03.2002 - 04.2004
Csr
Ro-jacks marketplace
04.1999 - 08.2003
GED -
Cranston Adult Learning Education Center