Summary
Overview
Work History
Education
Skills
Military Service
Certification
Timeline
Generic

Jonathan Radke

Prescott Valley,United States

Summary

Experienced professional seeking a transition into local government or law. Valuable experience from a high-pressure sales environment has honed communication, strategic decision-making, and leadership abilities. Eager to apply these skills in a dynamic and innovative setting. Proven track record of completing tasks and fostering strong client relationships. Confident in ability to make valuable contributions to an organization that values community and camaraderie.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Account Manager

Scout Distribution
02.2023 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Contributed to venue success by actively participating in promotional events and tastings.
  • Demonstrated adaptability by quickly learning new beer offerings and adjusting sales techniques accordingly.
  • Assisted in organizing special events such as beer festivals or tap takeovers, showcasing brewery partnerships.
  • Maintained proper inventory levels by conducting regular stock checks and replenishing supplies as needed.
  • Utilized strong product knowledge to offer personalized recommendations, increasing upsell opportunities.
  • Maximized sales revenues by maintaining an up-to-date knowledge of beer offerings and promotions.
  • Used consultative sales approach to understand and meet customer needs.

Account Manager

Arizona Beer and Cider
01.2022 - 02.2023
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Contributed to venue success by actively participating in promotional events and tastings.
  • Demonstrated adaptability by quickly learning new beer offerings and adjusting sales techniques accordingly.
  • Assisted in organizing special events such as beer festivals or tap takeovers, showcasing brewery partnerships.
  • Maintained proper inventory levels by conducting regular stock checks and replenishing supplies as needed.
  • Utilized strong product knowledge to offer personalized recommendations, increasing upsell opportunities.
  • Maximized sales revenues by maintaining an up-to-date knowledge of beer offerings and promotions.
  • Used consultative sales approach to understand and meet customer needs.

Account Manager

Canyon Distributing
08.2021 - 01.2022
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Contributed to venue success by actively participating in promotional events and tastings.
  • Demonstrated adaptability by quickly learning new beer offerings and adjusting sales techniques accordingly.
  • Assisted in organizing special events such as beer festivals or tap takeovers, showcasing brewery partnerships.
  • Maintained proper inventory levels by conducting regular stock checks and replenishing supplies as needed.
  • Utilized strong product knowledge to offer personalized recommendations, increasing upsell opportunities.
  • Maximized sales revenues by maintaining an up-to-date knowledge of beer offerings and promotions.
  • Used consultative sales approach to understand and meet customer needs.

Beertender

Founding Fathers Collective
09.2020 - 08.2021
  • Assists guests with educating and instructing on how to operate our 65 self-serve tap system
  • In contact with brewery representatives on scheduling collaborations, tasting events and allocation of new products they are brewing
  • Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
  • Assisted in the setup of private events, accommodating specific client requests.
  • Engaged customers through product knowledge sharing, sparking interest in new offerings.
  • Maintained a clean and organized bar environment for improved customer experience.
  • Demonstrated adaptability during high volume periods, maintaining composure under pressure.
  • Collaborated with fellow staff members to optimize workflow and service quality.
  • Developed rapport with customers, fostering a friendly and loyal clientele base.
  • Upheld a high standard of cleanliness by consistently sanitizing work areas and glassware.
  • Assisted in inventory management, ensuring adequate stock levels for smooth operations.
  • Conducted routine maintenance checks on draft systems for optimal performance.
  • Ensured timely completion of opening or closing tasks based on assigned shifts.
  • Promoted responsible alcohol consumption, adhering to local laws and regulations.
  • Participated in staff training sessions to continuously improve product knowledge and service skills.
  • Served high customer volumes during special events, nights, and weekends.

Kitchen Director

Chick-Fil-A
01.2018 - 08.2020
  • Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
  • Maintained detailed records of maintenance schedules for kitchen equipment, scheduling repairs as needed to minimize downtime in operational capacity.
  • Managed budget effectively by reviewing financial statements regularly and making appropriate adjustments to control costs.
  • Developed comprehensive training programs for new hires, ensuring consistent quality across all kitchen staff members.
  • Conducted regular performance evaluations for team members, providing constructive feedback to encourage growth and development within the workplace.
  • Ensured compliance with health department regulations through thorough inspections and staff training on sanitation practices.
  • Demonstrated strong leadership qualities by supervising a diverse team of kitchen staff members, fostering a positive work environment for all employees.
  • Contributed to a positive company culture by actively participating in staff meetings and providing input on ways to improve overall performance and job satisfaction.
  • Collaborated with front-of-house management to optimize overall restaurant operations and provide exceptional guest experiences.
  • Enhanced employee morale through regular team-building activities and open communication channels.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Resolved employee scheduling conflicts in a timely manner, minimizing disruptions to workflow and project timelines.
  • Managed employee scheduling to ensure adequate staffing levels while minimizing overtime expenses.
  • Managed employee scheduling efficiently to accommodate time-off requests while maintaining optimal staffing levels.

Brewery Assistant

Prescott Brewing Company
04.2017 - 01.2018
  • Promoted a safe work environment through strict adherence to safety guidelines and protocols during all brewery operations.
  • Participated in quality control testing to maintain high standards of flavor, aroma, and appearance in all products.
  • Aided brewers in meeting production deadlines through effective time management skills and proactive problem-solving abilities.
  • Enhanced team morale by fostering a positive work environment and offering support to fellow brewery assistants when needed.
  • Maintained consistent beer quality by adhering to standard operating procedures during each stage of production.
  • Supported head brewer with recipe scaling for large-scale production, ensuring consistent taste across batches.
  • Increased overall cleanliness in the brewery by implementing proper sanitation procedures for all equipment and surfaces.
  • Streamlined ingredient preparation processes by organizing storage areas for efficient access during production.
  • Assisted marketing efforts by representing the brewery at local events, promoting brand awareness and fostering community engagement.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.

Computer Numeric Controller Operator

Sturm Ruger
10.2016 - 04.2017
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
  • Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.
  • Maintained tight tolerances with design specifications.
  • Moved finished work to correct staging area for disposition.
  • Learned and followed safety procedures to keep machines operated safely and prevent accidents.
  • Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
  • Adhered to high level of safety by following company rules and regulations to prevent injuries.
  • Troubleshot technical issues effectively, minimizing disruptions to production schedules and maintaining high levels of output.
  • Supported quality control and inspection processes to promote production of quality products.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Safeguarded company assets through diligent care and maintenance of expensive machinery, prolonging equipment lifespan and value retention.
  • Collaborated with quality assurance teams to ensure manufactured components met or exceeded customer expectations regarding fitment, finish, functionality.

Bulk Fuel Specialist

United States Marine Corps Reserves
12.2010 - 12.2016
  • Install, operate, maintain and repair fuel handling units and accessory equipment, and test petroleum products to evaluate the quality used in amphibious assault fuel handling systems
  • Ensure all Marines under my command were at their assigned places of duty and accomplishing all tasks in a timely, professional and effective manner
  • Managed the safe transportation and handling of hazardous materials, adhering to strict safety protocols.
  • Provided expert advice on best practices in bulk fuel management, contributing to improved overall organizational performance.
  • Maintained accurate records of fuel transactions, enabling effective tracking and analysis of usage patterns.
  • Increased workplace safety by conducting regular inspections and enforcing strict compliance with safety regulations.
  • Implemented preventative maintenance programs for bulk fuel equipment, reducing downtime and repair costs significantly.
  • Demonstrated resilience under pressure by consistently performing at a high level despite challenging conditions or unforeseen obstacles.
  • Increased operational capabilities through the regular maintenance of vehicles, weapons systems, and other essential equipment.
  • Improved overall unit performance with thorough after-action reviews and constructive feedback.
  • Promoted a culture of safety, ensuring strict adherence to guidelines and reducing incidents during training exercises.
  • Safeguarded classified information by adhering to strict security protocols and maintaining situational awareness in sensitive environments.
  • Enhanced unit readiness by conducting comprehensive training exercises and evaluations.
  • Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Maintained required level of proficiency in use of firearms.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Gave individual evaluations based on fitness and combat readiness.

Detention Officer

Coconino County Sheriff’s Office
03.2012 - 07.2016
  • Maintains the safety and physical security of the jail facility
  • Controls, supervises and documents the movement and activities of inmates
  • Conducts inspections, searches (including pat-down and strip searches) and security checks of inmate housing areas
  • Escorts inmates to and provides security for Justice and Superior courts
  • Transports inmates to and from other jails, prisons, and hospitals throughout the state
  • Resolves inmate disputes, utilizing communication skills to resolve volatile situations without violence
  • Calculates release dates, processes court papers, classifies inmates
  • Maintains detention records, performs routine clerical duties, works with detention statistics and computer data
  • Supervises the activities of visitors, support personnel and program volunteers
  • Conducts inventories of detention supplies and commodities
  • Conducts manual and automated criminal history checks
  • Enters data into the finger print system
  • Distributes and collects all incoming and outgoing inmate mail
  • Assists with the recruitment and hiring process and training for new employees
  • Assumes supervisory responsibilities of a squad in the absence of the shift supervisor
  • Ensures jail facility's cleanliness per standards
  • Appears in court and/or acts as a witness
  • Examines and interprets court orders and release documents to determine correct court, housing needs and releases
  • Administers first aid including exposure to blood and bio-hazardous materials
  • Works as 'sworn peace officer status' when assigned
  • May notify Consular to ensure non-citizens of the United States are assured their rights
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.

Gas Station Attendant

Sam’s Club
09.2011 - 03.2012
  • Maintained clean and orderly work station.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
  • Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Assisted with inventory management, helping to keep stock levels consistent and uptodate.
  • Completed daily paperwork accurately, streamlining administrative processes for management review.
  • Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Performed routine maintenance on fuel dispensers, minimizing downtime and improving overall functionality.
  • Enhanced safety and cleanliness of facility with thorough daily inspections and maintenance tasks.

Shift Supervisor

McDonald’s
03.2006 - 11.2010
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

High School Diploma -

Flagstaff High School
Flagstaff, AZ

Associate of Applied Science - Criminal Justice

Coconino Community College
Flagstaff, AZ

Bachelor of Science - Law & Policy: Pre-Law

Liberty University
Lynchburg, VA
06-2026

Associate of Science - Business Management

Yavapai College
Prescott Valley, AZ
05.2022

Skills

  • Event Planning
  • Inventory control
  • Management/Leadership
  • Microsoft Office
  • Presentations
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Account management

Military Service

United States Marine Corps Reserves, 2010-2016 ,Sergeant, Honorably Disharged

Certification

  • Title 4 Basic Liquor Law Training, 08/08/22, 08/08/25
  • Title 4 Management Liquor Law Training, 08/08/22, 08/08/25


Timeline

Account Manager

Scout Distribution
02.2023 - Current

Account Manager

Arizona Beer and Cider
01.2022 - 02.2023

Account Manager

Canyon Distributing
08.2021 - 01.2022

Beertender

Founding Fathers Collective
09.2020 - 08.2021

Kitchen Director

Chick-Fil-A
01.2018 - 08.2020

Brewery Assistant

Prescott Brewing Company
04.2017 - 01.2018

Computer Numeric Controller Operator

Sturm Ruger
10.2016 - 04.2017

Detention Officer

Coconino County Sheriff’s Office
03.2012 - 07.2016

Gas Station Attendant

Sam’s Club
09.2011 - 03.2012

Bulk Fuel Specialist

United States Marine Corps Reserves
12.2010 - 12.2016

Shift Supervisor

McDonald’s
03.2006 - 11.2010

High School Diploma -

Flagstaff High School

Associate of Applied Science - Criminal Justice

Coconino Community College

Bachelor of Science - Law & Policy: Pre-Law

Liberty University

Associate of Science - Business Management

Yavapai College

Similar Profiles

CREATE PROFILE
Jonathan Radke